6916 McGinnis Ferry Rd. Suite 100
Suwanee,
GA
30024
Mon: 7:30AM - 5:00PM
Tue: 9:00AM - 5:00PM
Wed: 8:30AM - 5:00PM
Thu: 7:30AM - 5:00PM
Fri: 9:00AM - 5:00PM
Sat - Sun: Closed
Services
- Audiology
- Otolaryngology
- Pediatric Otolaryngology
- Plastic Surgery Within the Head and Neck
- Sleep Medicine
Languages
- English
Insurance
- Most Insurance Accepted
Payments
- American Express
- Cash
- Check
- Debit
- Mastercard
- Visa
Staff
Demandforce Services
Certifications & Memberships
4 stars James G Featured review
Well, there was one problem. I called and asked for an appointment at the Johns Creek office then asked for the address and was given the correct Johns Creek address. When I arrived I was told my appointment was for the Laweranceville office.
On the positive side the staff at Johns Creek were friendly and professional and worked me in. The doctor made a very good impression and gave me good reason to feel I received a high level of care.
5 stars Laura J Customer since 2013
It was so nice to have a doctor sit down with me and talk about what going on in away that I can understand. My last ear doctor visted with me only 3 min in counting and then I had to pay $60.00.
This was a much better expericene and I'll be sticking with the ENT Institute for years to come.
5 stars Tonya Q Customer since 2013
The staff was very helpful and kind
5 stars Jeremy W Customer since 2013
I had a great experience there. Everyone there was very nice and professional. I will definietly be recommending them to someone.
5 stars Brian A Customer since 2012
Very thorough education on the machine and care. Terri is great
5 stars Betty R Customer since 2013
I think Dr Alvarez is on top of my situation. My son also has a CPAP machine and my son ask me was Dr. Alvarez gettimg me a machine with a heat humifier on it, so you can do hot or cool. If you would like me know I would appreciate it. Thank you,Betty Rose 800-841-1233 X240
ENT Institute - Johns Creek replied:
Hi Betty,
One of our staff from our Sleep Center will be contacting you in 24-48 hours to answer your questions!
4 stars Brook B Customer since 2012
I have been impressed with the office staff, Dr. French, and most aspects of the practice. I was not impressed at all with the no return phone call from the nurse when I desperately needed help.
ENT Institute - Johns Creek replied:
Hi Brook,
Our policy is to contact patients same day unless call was non urgent and received after 4pm then call will be returned the following day. Emergent calls are always to be returned same day. I have reviewed your chart and see that protocols were not followed. thank you for bringing this matter to our attention. Mgmt has addressed this with our staff. Please feel free to contact our clinical Manager if you feel that your concerns have not been resolved. We apologize for any inconvenience and we strive to provide the best care for our patients. Thank you for the feedback!
5 stars Susan B Customer since 2013
I appreciate being referred to another facility for my CT scan when the machine in Alpharetta broke down. It was holding up my appointment with my doctor.
3 stars Jeffery C Customer since 2012
The equipment you rent out is crap. I got a better quality mask while in the hospital and now am getting a quality night's sleep.
ENT Institute - Johns Creek replied:
We apologize our equipment was not beneficial for you. We would like to have your feedback to further discuss your concerns and make any changes on our end for future equipment we may purchase. One of our Sleep Center staff will contact you within 24-48 hours.
Thank you for your feedback!
4 stars Bobby F Customer since 2010
All areas of the appointment experience were very professional. I was seen on time.
5 stars Jeffrey H Customer since 2013
The room for the sleep study was like a hotel room and not like a hospital room.
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