The staff was very friendly and knowledgable, the dentist was very professional, but ....
Not the greatest first impression. It was my very first appointment and I waited 40 minutes past my scheduled start time. In addition, I was under the impression this was a cleaning and exam, a typical/routine visit. They only did the exam and X-rays and then scheduled me to come back for the cleaning. This seems highly irregular, and is kind of a burden to come back for the cleaning, as I live 30 minutes away.
I hope this is just a fluke, and I come to love this dental practice, as I've heard such great things about them.
Please call Dr Puhl or Dr Frankel directly regarding your concerns. We would like to hear more about your experience. Our initial appointment consists of obtaining radiographs, evaluating the gum tissues, a thorough oral cancer screening and intra oral exam to diagnose treatment. We apologize for any inconvenience. We look forward to caring to your future dental needs and welcome to your new dental family!