4359 Keystone Dr
STE 100
Maumee, OH 43537

Mon - Wed: 8:00AM - 5:00PM

Thu: 8:00AM - 7:00PM

Fri: 8:00AM - 2:30PM

Sat: 8:00AM - 12:00PM

Sun: Closed

96.7% would refer friends and family to us

5 stars Customer since 2014

By far the best dentist office I have been too. The staff is friendly and they make sure that you are comfortable while you are there.

Drs. Frankel & Puhl Dentistry replied:

We are committed to your dental health. A caring staff, comfortable surroundings, and advanced training and technology make completing treatment and continuing preventive care easy to schedule. Thank you for your comments.

5 stars Customer since 2014

Awesome team. You will never hate the dentist again once you walk thru the doors.

Drs. Frankel & Puhl Dentistry replied:

Caring for our dental family is what we love to do. Your dental and oral care is our first concern. Thank you for your kind remarks.

2 stars Customer since 2012

I had to take a day off of work because of a 2 recurring tooth aches. When I arrived I was received warmly by staff as always but the tech that worked on me was from another office and was not familiar with where the equipment was, how it worked, therefore it took twice as long to complete Xrays. She kept apologizing and when I asked where the regular staff was, she replied that most everyone was in Atlanta at a conferance. When the Dentist came in and looked at my Xrays and my teeth, he basically told me I would have to have a tooth pulled, a old filling replaced, and a root canal that was done at your office not long ago redone because it was likely infected. These were the reasons causing my tooth aches. I asked him what could be done today, and he said prescribe antibiotics and ibuprophren. I refused the vicoden. The dentist also told me I may not be able to have my root canal redone at your office but may have to go to an Endodontist at my expense again. All in all my visit did not resolve my tooth aches, I am still in pain and have to wait another week to have the wisdom tooth pulled and I will have to take another day off work as well. I am not very happy.

5 stars Customer since 2014

Had another very pleasant experience. Wish I would have become a patient years ago.

Drs. Frankel & Puhl Dentistry replied:

Your opinion about your experience is helpful and invaluable. Thank you for your comments.

2 stars Verified customer

The staff was very friendly and knowledgable, the dentist was very professional, but ....

Not the greatest first impression. It was my very first appointment and I waited 40 minutes past my scheduled start time. In addition, I was under the impression this was a cleaning and exam, a typical/routine visit. They only did the exam and X-rays and then scheduled me to come back for the cleaning. This seems highly irregular, and is kind of a burden to come back for the cleaning, as I live 30 minutes away.

I hope this is just a fluke, and I come to love this dental practice, as I've heard such great things about them.

Drs. Frankel & Puhl Dentistry replied:

Please call Dr Puhl or Dr Frankel directly regarding your concerns. We would like to hear more about your experience. Our initial appointment consists of obtaining radiographs, evaluating the gum tissues, a thorough oral cancer screening and intra oral exam to diagnose treatment. We apologize for any inconvenience. We look forward to caring to your future dental needs and welcome to your new dental family!

5 stars Customer since 2014

Everyone was friendly and told you what was happening. The office accoutrements were fantastic! Christina did a great job making me feel welcome and relaxed. Great job everyone! Never had a dental experience like this!

Drs. Frankel & Puhl Dentistry replied:

Your experience is important to your acceptance of care. Dental and oral care promote over all health. We are committed to your health.

5 stars Customer since 2014

Always great. Everyone there is friendly and communicates clearly.

Drs. Frankel & Puhl Dentistry replied:

You are considered family, dental family. Your oral and dental health and the experience you have in our office is our top priority.

3 stars Verified customer

Feel like they are always trying to convince you into spending more money (i.e. bite guard with no history of grinding teeth). Had to do a survey when checking in and was informed by doctor that I was at slight risk for sleep apnea due to answer of "restless night sleep" when my reason for answering this had nothing to do with any breathing issues at night. What are you going to do as a dentist even if I do have sleep apnea? Technician rested hand against face and nose and dug finger nail (gloves on) into my lower gum as she was steadying hand during cleaning. Friendliness of tech was good but doctor was very abrupt especially after I made comment about the survey result.

Drs. Frankel & Puhl Dentistry replied:

As an addition to updating health histories, we screen all of our patients for potential airflow disorders. Airway disorders can lead to potential health problems. At Frankel and Puhl Dentistry, we believe a health mouth is a healthy body. As for your experience, we would like to hear more about it. Please call Dr Frankel or Dr Puhl directly regarding your concerns.

5 stars Verified customer

The staff and doctors are always great, especially with the kids!

Drs. Frankel & Puhl Dentistry replied:

Pleasant visits make completing treatment easy to do. We love what we do at Frankel and Puhl Dentistry and are pleased it shows.

5 stars Customer since 2014

I have just recently became a patient to your office. I am pretty impressed with the advanced technology that this office seems to have. The advanced treatments that I was offered are great. As uncomfortable as it is for me to go to the dentist. Dana does a great job making me feel comfortable. And that is a huge deal for me while visiting the dentist. THANKYOU Dana!!

Drs. Frankel & Puhl Dentistry replied:

Welcome to your new dental family! Dana, as well as the rest of our team, is fantastic! Caring for our dental family is what we love to do. Your dental and oral care is our first concern.

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