Very fast service and got me in fast (1st time there recently). The dental assistant gave me a tour of the building. The X-rays were like all other places (uncomfortable but needed). They let you choose TV channel if you are bored, then they show you the tooth situation. They do a general gum checking and such. Dentist comes in to make the final call and explanations on all plans.I really, really enjoyed how they went over the process I'll need.