Unfortunately, I feel the service has gone down here.. starting from the front desk to the personal visit. When I first starting going here, the staff was super friendly but seems like the new staff do not have the same customer service. Since only have to go there 2x a year for cleanings I can tolerate the below average service. However, if I need more dental treatments, I may look for new dental office. This is unfortunate as I really am fond of Dr Virk and Maria. Too bad the rest of the staff is subpar.