From start to finish this was a smoothly run office. The first call with them was reassuring and installed confidence in me that they would be able to help me. From the initial exam to the final treatment, each person I spoke with listened to me and did what they said they would do. The doctors took time to listen to my questions and explained the answers in terms I could understand. AS my insurance did not cover the treatment I appreciated their discount for military service patients. Their offering of appropriate notification systems (text/e-mail) made it easier to keep my appointments with them. The office had written / printed information available about my pain that I found useful and interesting. These folks are a great resource for our community.