terrible service. I have called and faxed several times about getting my medical records forwarded to another dentist, but NEVER heard back from anyone. I called and left several message for 4 weeks in a row...no one had the professionalism to call back. I sent several faxes AND emails, but still, no answer.
I decided to leave this dentist office, because of their constant incompetence. Appointment date/time always scheduled incorrectly, when they do get that right, they call you the day before to "reschedule" the appointment. there is always some excuse on why the doctor can’t see you on the scheduled appointment date/time.
if you finally make it into the office, they make you wait for about an hour just to take you to the back. I waiting another TWO hours for someone to see me. several times i asked the dental hygienist, about the wait, and she keep saying "oh give me 10 mins....I’ll be right there."
I got fed up and just walked out!! TERRIBLE EXPERIENCE!!!