95.0% would refer friends and family to us

4 stars Customer since 2014

My first experience was good. I will know more in April when I have my work done

3 stars Customer since 2014

I had a great experience with the Tammy. She helped me with anything and everything. I felt she went above and beyond for me. When it came to the actual procedure...I wasn't able to get my teeth done. I still don't know why...all I remember was my bf coming to get me and saying I didn't get anything done. I was really excited to get my teeth done and it was a let down to find out I wasn't getting it done.

Concept Dental replied:

Jennifer thanks for submitting a review. We are glad that you found Tammy extremely helpful with your dental paperwork. She has been an exceptional addition to our team!

Unfortunately, the dental sedation we provide for most of our patients is simply not enough for everyone. Some patients require general anesthesia in a hospital setting to get care completed for any number of reasons. We have referred you for that type of care as we do not provide it in our office. We are available for your check ups to maintain your dental health on a regular basis.

5 stars Customer since 2014

Just went in for a new client check-up. They were able to get me in right away to check out my urgent issues. Everyone was very welcoming and reassuring that I had made the right choice, which was important given my nervousness. Dental Assistant (unsure of correct title), Rylee, specifically wowed me by being willing to explain all options for missing teeth - the name of the procedure, the work involved and why someone would choose it. I feel a lot less stress about future work and possible future work understanding the options. This is something that would be so beneficial to young adults new to these issues. Maybe a youtube blog post for the webpage & fb could be an option. I am sure a lot of others could use this thorough information. Thanks for educating me and making me less scared of the work ahead!

Concept Dental replied:

Thanks Candace. We are glad you chose to visit our office and even more so that you were happy afterwards. Registered Dental Assistant- Rylee, has been a great new addition and she is constantly learning new information relevant to providing the best care.

5 stars Customer since 2012

Amazing. Clean. Professional . Deeply compassionate, wise and caring. Dr Mac and assistants have worked with me to be able to receive dental care without terror and fear . Due to an assault, having people that close is terrifying. They were discerning and tremendously empowering. I no longer feel any anxiety while receiving dental treatment. I would highly recommend Dr Mac and staff. I am deeply grateful for finding a care provider who has created such a positive experience of self care, around dental hygiene. Thank you for all your help !

5 stars Customer since 2014

Initially , I made an appt for my daughter with Concept Dental after listening to a business ad on our local radio station which promoted the cutting edge in Dentistry. The moment my daughter and I walked through the door- we were greeted by the most professional manner amongst the Admin staff.

Once my daughter went to meet her Dentist and Dental Assistant- the Assistant came out to me to discuss the plan of care for my daughter's issue. What made the largest impact was HOW the Assistant explained to me in "laymen's terms" just exactly what the problem was and how the team would like to proceed. It was so obvious she had a passion for her profession and was cognizant at all times during the discussion of maintaining confidentiality while others sat in the waiting room.

My daughter was so impressed with her experience and we will definitely be contacting Concept Dental for our future dental needs. As a result, I have since referred your Practice to several friends etc.

And just as an add on- love love the decor inside the office!

Jackie

5 stars Customer since 2014

Initially , I made an appt for my daughter with Concept Dental after listening to a business ad on our local radio station which promoted the cutting edge in Dentistry. The moment my daughter and I walked through the door- we were greeted by the most professional manner amongst the Admin staff.

Once my daughter went to meet her Dentist and Dental Assistant- the Assistant came out to me to discuss the plan of care for my daughter's issue. What made the largest impact was HOW the Assistant explained to me in "laymen's terms" just exactly what the problem was and how the team would like to proceed. It was so obvious she had a passion for her profession and was cognizant at all times during the discussion of maintaining confidentiality while others sat in the waiting room.

My daughter was so impressed with her experience and we will definitely be contacting Concept Dental for our future dental needs. As a result, I have since referred your Practice to several friends etc.

And just as an add on- love love the decor inside the office!

5 stars Customer since 2007

Great dentist

5 stars Customer since 2012

Well I thought to give concept dental a go when I moved to red deer. I've never regretted my choice. Staff very pleasant and helpful. I never enjoyed going to dentist in the pass due to being uncomfortable or bad experiences. The dental staff are quite nice and make sure they do great work. I've had my cleaning done many times there and was comfortable as they cleaned my teeth. Dr. Applalraju knowledgable dentist. He also did quite well extracting my wisdom teeth and I didn't have any issues with my holes as I was healing. I'm proud to say I enjoy going to this dental office! Great team work between staff and good atmosphere.

5 stars Customer since 2013

Best dentist. Explains everything, very gentle and careful. Always runs on time.

5 stars Customer since 2014

Amazing service, couldn't be happier with how kind and caring everyone was. Definitely coming back again!

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