97.0% would refer friends and family to us

1 stars Verified customer

In less than 24 hours my break light stopped working.

Coastland Automotive Services - Bonita Springs replied:

Hi Dylan. We are very sorry to hear the brake light stopped working within 24 hours on your vehicle. Unfortunately sometimes this can happen if we replace a bulb, but you may have a short in your tail lamp ass'y itself. There is no way of knowing this since the lights did work once we replaced the bulb. We will be more than happy to take care of this issue for you. Also remember that all of our work carries a warranty with it, so if the bulb just happens to be a bad part, we will gladly replace it free of charge for you as well. Thank you for letting us know, and please contact our office so we can rectify this for you as soon as possible. Thank you!

5 stars Verified customer

Coastland is the best automotive service place we have found here in SW Florida. The people are friendly and knowledgeable, the waiting room is comfortable, and all the service appointments are on time and handled with expertise. We also find their pricing to be good, certainly far lower than the dealership for equivalent work. During a recent visit we found that something the dealership told us needed to be fixed did not actually need to be fixed. This saved us considerable money.

5 stars Verified customer

Everyone was very pleasant to work with.

5 stars Verified customer

This is the second time I have used Coastland's services. They have consistently provided excellent service in an extremely professional and courteous manner at a fair price. Their office/waiting area is spotless with a complimentary Kurig coffee station and bottled water. They are an AAA certified repair facility and whereas we recently moved to this area we anticipated at minimum competent service at a fair price. We were more than satisfied and noticed that they had automatically given us the AAA member discount. Our last service required a tow late in the afternoon. Since they were unable to guarantee a diagnosis and repair that day they provided us with a complimentary loaner vehicle. We received a call 9:00 am the next morning that the repair (dead battery replacement) was completed.

5 stars Verified customer

Initially, I thought it was going to be a bad experience. The car s warning lights came on during the trip home. Coastland provided a tow back to their shop and kept the car for two more days to get to the bottom of the problem. In the end, all was repaired and the car is running great.

All of the staff we dealt with including Ayla were very polite and provided us with all the info we asked for. Never have we had a better time in dealing with a car repair.

2 stars Verified customer

Your 40 point "free" inspection is not so good. Stopped at Rich Johnsons for a 2nd quote and found out the back brakes were worse than the fronts!!!! How did your technician miss that??

Bob Busteed

1994 Audi Cabrilet

5 stars Verified customer

Enjoyed dealing with Coastland. They did what they said they would well within the time frame promised. They are friendly and helpful, and I believe they were honest.

5 stars Verified customer

Courteous, prompt, on time, fair pricing - about all one can ask for from a repair shop.

3 stars Verified customer

Service was slow due to labor shortage for this day. Request to find leak in tire was missed or unsuccessful. Rest of service

Was completed although it took 5 hours.

5 stars Verified customer

On my last visit they replaced the ABS Module on my 2009 KIA Sorrento. The problem was accurately diagnosed, the part was ordered, I brought the car in 1st thing in the morning and I had the vehicle back that evening. I always receive fast, reliable service.

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