Was not pleased that I did not have a chance to deny a $250+ repair completed to my vehicle prior to it being executed. Service Mgr admitted he should have asked first, but at the point I was consulted it was to late and the repair could not be reversed. I expect to have final disposition on whether a repair is to be made at that time or on a later visit.
Coastland Automotive Services - Bonita Springs replied:
Thank You Mr. Hall for bringing this to our attention. We value all of our customers and we are glad that we were able to resolve this to your satisfaction.