86.6% would refer friends and family to us

5 stars Customer since 2008

Wonderful experience as usual. Friendly staff. I was in and out, did not have to wait long. My daughter has an appointment next week and hopefully it will go well also.

4 stars Verified customer

My visit was very pleasant, however the receptionist at the front desk was extremely rude and lacked good customer service skills. The rest of the staff was very helpful and friendly.

4 stars Customer since 2012

the folks at Coast Dental in Fayetteville (GA)were wonderfully kind, pleasant folks. I appreciated their caring nature throughout the "visit." Being one of those who does not do well at the dentist, I appreciated the explanations and their efforts to make it as painless as possible.

4 stars Customer since 2012

Good Service, great employees. would visit again.

2 stars Verified customer

thats all i'll be back in four months

1 stars Customer since 2003

This was my first official visit for a complete examination. I was called regarding this appointment and changed the previous one scheduled for this one. I was very dissapointed that I had to wait more than 45 minutes before called. I was also very concerned with the incorrect information submitted to me for the cost of the service I received. If I had not been fully aware of my dental benefits, I would have been over charged. Once you are over charged, you get a credit and not your money back. This is unacceptable. Thus, I feel that I will always have to have the cost for my service with Coast to be confirmed with my insurance company directly - before accepting anything from the local office. This provides an uncertainity that I would prefer not to have with my dentist office. These issues should be reviewed and corrected for the benefit of all; and especially the cuystomers.

Rosa

Coast Dental Fayetteville replied:

Coast Dental strives to provide excellent customer service and patient care. We file insurance claims as a courtesy to our patients; however, it is the patient's responsibility to understand his/her benefits. Your comments have been shared with the team and we hope to earn a perfect score on your next visit!

5 stars Customer since 2012

very satisfied with my visit and treatment by the dentist and his assistance.

4 stars Customer since 2010

I have know complaints from my visit toda

5 stars Customer since 2012

The staff really make you feel comfortable. They are very attentive to your needs from the Dentist to all of his dental assistant's. Thank you for holding my hand Ms. Johnson. You all are "OUTSTANDING"!!!!!

5 stars Customer since 2012

My husband, myself, and our adult daughter go to this location and see Dr. Carlos Ramos. We have been extremely pleased-and my husband is very hard to please. Everyone there is super friendly and helpful and listen!