286 Delaware Avenue
Buffalo, NY 14202

Mon: Closed

Tue - Wed: 9:00AM - 8:00PM

Thu - Fri: 9:00AM - 7:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

98.9% would refer friends and family to us

5 stars Customer since 2014

I love this place. A couple of months ago I found myself in a huge dilemma . The hairdresser My daughter and I had gone to forever at another salon suddenly up and left... No forwarding address. My daughter got a groupon coupon for Chez Ann. She saw Francisco and it was love at first sight. I then made an appointment and was equally blown away. This man knows what he is doing!!! Best haircut I have ever had (I am 65). I look terrific-so current. Everyone at the salon is pleasant and down to earth. I have an appointment with Francisco coming up and I can't wait. So make that appointment....you won't be disappointed!

Chez Ann Salon and City Spa replied:

Hi Mary! WOW! Thank you so much for taking the time to provide your fabulous feedback! We are so thrilled to hear that you had great experience with Francisco and of course thank you for the Chez Ann love!!! We will be sure to share your amazing review with him! We look forward to seeing you again soon!

3 stars Customer since 2014

My son and I got our haircut there yesterday. I was happy with my trim and the styling tips I received from my stylist in order to help to grow out my short, over-razored, hair. My son, unfortunately, wasn't very happy with his cut. We had been growing it out for about 3 months to try to achieve a longer look - we showed the stylist a photo before she began. His cut unfortunately doesn't look at all like the photo and his bangs were quite crooked - shorter on one side than the other and cut in a straight line - which I textured for him this morning. I'm not sure where the disconnect was but we will be trying a different stylist for him in the future.

Chez Ann Salon and City Spa replied:

Hi Amy! We apologize that your son's appointment did not meet or exceed your expectations as that is our goal. Our manager has been made aware of this situation and you should be receiving a call soon to discuss this with you personally. Thank you for bringing this situation to our attention as we want to ensure that all of our staff represents the high quality that is expected from our salon. We are happy to hear that you were satisfied with your experience with your hair stylist! Thanks again and we hope to see you back soon!

5 stars Customer since 2012

Great service and great cut.

Chez Ann Salon and City Spa replied:

Hi Tracy! Thank you so much for taking the time to provide your feedback! We are so happy to hear that you had a great experience with us! Come back and see us again soon!

5 stars Customer since 2014

Service was great. Staff was professional and attentive. Also very skilled and knowledgeable about current trends.

Chez Ann Salon and City Spa replied:

Hi Tom! Thank you so much for taking the time to provide your feedback! We are so happy to hear that you had a great experience with us! We pride ourselves in given excellent customer service and educating our staff so they are current with the latest trends! We look forward to seeing you again soon!

5 stars Verified customer

Absolutely awesome cut and color. Thank you Jeanna. She has recently relocated from the Williamsville location to the Buffalo salon and I am so glad she did. I am able to style my hair perfectly because she did such a fabulous job with the cut

Chez Ann Salon and City Spa replied:

Hello! Thank you so much for taking the time to provide your feedback! We are so happy to hear that you had a wonderful experience with Jeanna! We will be sure to share your awesome review with her! Come back and see us again soon!

5 stars Customer since 2014

I was really impressed and satisfied

Chez Ann Salon and City Spa replied:

Hi Anita! Thank you so much for taking the time to provide your feedback! We are so happy to hear that you had a great experience with us! Come back and see us again soon!

5 stars Customer since 2011

Francisco is a consummate professional. He gave me the cut I described, and advice on products I might try to achieve a style I was previously certain my difficult hair wouldn't allow. He is knowledgeable and helpful, without being pushy about selling his clients additional products or services. I recommend him highly.

Chez Ann Salon and City Spa replied:

Hi Chris! Thank you so much for taking the time to provide your feedback! We are so thrilled to hear you had a great experience with Francisco! We will be sure to share your review with him! Come back and see us again soon!

5 stars Customer since 2010

I've recently started training to run a 5k and am SICK of the maintenance of my long hair. I decided it was time for a change, and decided to visit Francisco at Chez Ann in the City. It was my second time, the first time he did an awesome peek-a-boo color and just a trim. This time he also was excellent! I had a picture and he offered suggestions on how to make the style work best with my fine hair. The end result is AMAZING. We kept my hair long, but just added tons of fun layers to make it light and easy to manage. Seriously, this is the best hair cut I have had in ages. He is also a fantastic stylist so I looked awesome right after the cut! The true test came the next day when I was on my own, and I am so pleased. This style is easy to manage and came out better after my run than this morning! Thank you Francisco! You will be seeing me again. :)

Chez Ann Salon and City Spa replied:

Hi Jennifer! WOW! Thank you so much for taking the time to provide your fabulous feedback! We are so thrilled to hear that you continue to have a great experience with Francisco! We will be sure to share your amazing compliments with him! We look forward to seeing you again soon and good luck with your 5K!

4 stars Customer since 2014

Short notice appt and staff was wonderful!

Francisco was wonderful! He took the time to consult about what I really wanted and provided a superb haircut! I will be back for sure!

Chez Ann Salon and City Spa replied:

Hi Julie! WOW! Thank you so much for taking the time to provide your fabulous feedback! We are SO thrilled to hear that you had such a great experience with us! We will be sure to share your kind words with Francisco and the rest of the staff! Come back soon!

5 stars Customer since 2014

Great Service! Would definitely go back again!

Chez Ann Salon and City Spa replied:

Hi Samantha! Thank you so much for taking the time to provide your feedback! We are so happy to hear that you had a wonderful experience with us! We pride ourselves in given excellent customer service! We look forward to seeing you again soon!

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