98.6% would refer friends and family to us

5 stars Verified customer

Francisco is a MIRACLE maker!! Been going to him for almost two years-he, products & City Chez Ann staff are all amazing-that is an understatement.

Urban & edgy but professional, talented & fun, take your hair to the level of PERFECTION. Why would you settle for anything less? Get the hair you always dreamed of!!

Most recently, Francisco used a new product that is all the rage-a bonding or whatever product that literally turned my hair from STRAW TO SILK & I did not even need to get the bad ends cut off!!

Product is salon grade only, called Olaplex. In combination with the Aveda & heavenly ORIBE products, City Chez Ann simply super exceeds all of the cruddy hair salons in town. Trust me-i know. I've been to them.

Also, get a Fire & Ice IS Clinical facial by Elizabeth-your new face lasts for weeks; absolutely incredible!!!

BEST PEOPLE, PRODUCTS, HAIR EVER IN WNY!!!!!!

4 stars Verified customer

Junior did mani/pedi and Kelly a lip wax.

Great work and very nice overall experience.

5 stars Customer since 2014

Kelly did a great job on my color and cut !!!!

Chez Ann Salon and City Spa replied:

Hi Marybeth! Thank you so much for taking the time to provide your feedback! We are so happy to hear that you had a great experience with Kelly! We look forward to seeing you again soon!

5 stars Verified customer

Elizabeth was awesome & exceeded my expectations!

Chez Ann Salon and City Spa replied:

Thank you so much for taking the time to provide your feedback! We are so happy to hear that you had a great experience with Elizabeth and that she exceeded your expectations! We will be sure to share your awesome review with her! We look forward to seeing you again soon!

5 stars Customer since 2015

Great service! Excellent dye job

Chez Ann Salon and City Spa replied:

Hi Michelle! Thank you so much for taking the time to provide your feedback! We are so thrilled to hear that you had a great experience with us! Come back and see us again soon!

5 stars Customer since 2015

Got a brazilian wax from groupon, when I called they were able to make an appointment right the way. Place is very nice and the staffordable was friendly. Waxing process was easy for my first time, didn't hurt as much as I thought. She was very professional about it too. Would definitely recommend to anyone.

Chez Ann Salon and City Spa replied:

Hi Gao! Thank you so much for taking the time to provide your feedback! We are so glad that you had a great experience with us and that you will recommend us! Come back and see us again soon!

5 stars Customer since 2013

As always, wonderful pedicure with Elizabeth! My polish always lasts from visit to visit. She truly is fantastic. My cold toes were so happy after visiting ChezAnn!

Chez Ann Salon and City Spa replied:

Hi Melissa! Thank you so much for taking the time to provide your feedback! We are glad to hear that you continue to have a great experience with Elizabeth and that you think she is fantastic! We will be sure to share your kind words with her! Come back and see us again soon!

1 stars Verified customer

I booked a Gel manicure at the end of the day on Saturday. Within 10 minutes of walking out the door my nail polish lifted and peeled right off. I am assuming perhaps that the cuticle lotion applied was never properly removed so the Gel polish never set. With the tip, the cost came to 55$, a huge waste of money and time. Also for that kind of money, perhaps the staff could have waited to vacuum the rugs. It was a marginal experience at best.

Chez Ann Salon and City Spa replied:

Thank you for your feedback and we are sorry for your dissatisfaction. Our manager has been made aware of this situation and you should be receiving a call soon to discuss this with you personally as this is not our standard level of service.

5 stars Customer since 2014

My stylist, Elizabeth, was amazing! She is so nice and outgoing and did a great job on my haircut. She even showed me some tips on curling my hair. She is amazing!

Chez Ann Salon and City Spa replied:

Hi Claire! Thank you so much for taking the time to provide your feedback! We are glad to hear that you had a great experience with Elizabeth and that you think she is amazing! We will be sure to share your awesome review with her! Come back and see us again soon!

3 stars Verified customer

I went in for a pedicure, it was alright. Didn't really see the value in the price. I could have gone to an Asian lady in plaza and received a similar service. I just feel like if I'm spending over $45 for a treatment it should be drastically different and upscale service than when I spend $20 for a mani/pedi special. The Asian ladies usually exfoliate the dead skin off better too.. My feet didn't stay soft for very long. Maybe beef up the massage and the cuticle treatments or add wax-dip moisturizing.

Chez Ann Salon and City Spa replied:

Thank you for your feedback. We apologize that your appointment did not meet or exceed your expectations as that is our goal. Our manager has been made aware of this situation and you should be receiving a call soon to discuss this with you personally.

Also in Buffalo

Dental

Winning Smiles

5 stars 620 reviews

Our 7 year-old son, Alex had three baby teeth pulled yesterday. The fact that he was as cool as a cucumber in the waiting room is a credit to your staff that provides him with a pleasurable, pain free experience each time he is there. Dr. Mike continues to be a caring, kind and humorous doctor who can relate perfectly to a child Alex's age. Lindsy was fabulous also. She was incredibly patient, explained everything thoroughly and was very kind. As a teacher of young children, some of my students also are patients of Winning Smiles. I am 100% confident that those children and my own child could not receive better dental care. I will continue to recommend your practice every chance I get!
Read More …