286 Delaware Avenue
Buffalo, NY 14202

Mon: Closed

Tue - Wed: 9:00AM - 8:00PM

Thu - Fri: 9:00AM - 7:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

98.2% would refer friends and family to us

3 stars Customer since 2010

The nail technician who did my pedicure was very competent and professional, the place is clean and everyone is very nice. I give 3 stars because of the seating situation for pedicures. It is quite uncomfortable and awkward. Also it is not appropriate for shorter people, even with all the cushions they put on the bench. I would not recommend this to anyone. I go there because it is very convenient for me and I've never had a bad experience but if ever I cannot sit on a bench and stick my legs out all the way I will not be able to get pedicures at Chez Ann City.

3 stars Verified customer

I recently visited Chez Ann for the first time to get gel polish removed and to get a regular spa manicure. I was really pleased with the ease of making an appointment and the convenience of going to the salon on my lunch break as I work in downtown Buffalo. It is also great that there is free parking available! Upon arriving, the woman at the reception desk was very friendly and knowledgeable and made a point to welcome me as a new client. The skills of the nail technician however were disappointing. She sliced my thumb with a file while buffing off my old gel polish and also nicked my cuticle with the cuticle nipper. I have had many manicures around town and this was definitely not one of the best. I felt as though she was being a bit aggressive and careless. The new polish application was sub-par and not the professional quality service I am used to.

Chez Ann Salon and City Spa replied:

Hello, thank you for the feedback, we appreciate it. We apologize that your first experience with us was not more enjoyable. If you would like to reach out to our manager, Rosanna, to discuss the visit more, she can be reached at 716-632-2258. Thank you.

5 stars Customer since 2016

Very good, no complaints. Elizabeth is great!

Chez Ann Salon and City Spa replied:

Hi Debbie! Thank you for the great feedback, we appreciate it! We are happy to hear you enjoy your services with Elizabeth and the salon. Come back and see us again soon!

5 stars Verified customer

I really enjoyed working with Chelsea. She was very kind and knowledgeable. I loved my new look! The salon is nicely laid out. Thank you!

Chez Ann Salon and City Spa replied:

Hello! Thank you for the positive feedback, we appreciate it! We are happy to hear you enjoyed your service with Chelsea and love your new look! Come back and see us again soon!

5 stars Verified customer

excellent service and a great hair cut.

Chez Ann Salon and City Spa replied:

Hello! Thank you for the positive feedback, we appreciate it! We are happy to hear you enjoyed your service and cut! Come back and see us again soon!

5 stars Verified customer

Emily Tomasselo is the best!

Chez Ann Salon and City Spa replied:

Hello! Thank you for the positive feedback, it's appreciated! We think Emily is great too! Come back and see us again soon!

5 stars Customer since 2014

Simply and always marvelous! I look forward to my pedicures and manicures so much with Elizabeth and next time with Chelsea! You provide a lovely haven from everyday stress and your beauticians are so skilled, talented, professional. I will never leave Chez Ann in the City!!

Chez Ann Salon and City Spa replied:

Hi Janet! Thank you for the positive feedback, we appreciate! We are happy to hear you love your services with Elizabeth and our salon! We look forward to seeing you again soon!

2 stars Customer since 2014

It was a great expieence but I previously went to Francisco but since he moved I was booked with Chelsea it was great until I came home and had cheetah stripes for highlights.

Chez Ann Salon and City Spa replied:

Hi Lauren, Thank you for reaching out to us about your recent service. I have passed your information onto our manager, Rosanna and she will be in contact with you shortly.

5 stars Customer since 2013

Love the salon!

Chez Ann Salon and City Spa replied:

Hi Janet! Thank you for the positive feedback, we appreciate it! We look forward to seeing you soon!

5 stars Verified customer

Elizabeth gave me an awesome haircut and great color!

Chez Ann Salon and City Spa replied:

Hello! Thank you for the positive feedback, we appreciate! We are happy to hear you enjoyed your service with Elizabeth! Come back and see us again soon!