286 Delaware Avenue
Buffalo, NY 14202

Mon: Closed

Tue - Wed: 9:00AM - 8:00PM

Thu - Fri: 9:00AM - 7:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

97.5% would refer friends and family to us

5 stars Customer since 2014

All the employees are so nice and so helpful, because of that is why I return, plus that I love how they blow out my hair not many places know how to blowout curly hair...

Chez Ann Salon and City Spa replied:

Hi Auria, Thank You for your positive feedback! We are happy to hear you are pleased with the services you received. We look forward to seeing you again soon.

4 stars Verified customer

I had a wonderful pedicure and manicure from Jordan, I def recommend her, she is very thorough! The exfoliation and the leg massage were amazing and esp the Aveda massage oil! The salon is beautiful and nicely decorated and everyone is very friendly.

Chez Ann Salon and City Spa replied:

Hi there, Thank You for the positive feedback! We are happy to hear that you enjoyed your experience with Jordan, and the salon. Please visit again soon!

5 stars Customer since 2016

Excellent service!

Chez Ann Salon and City Spa replied:

Hi Meghan! Thank you for the positive feedback, we appreciate it! We are happy to hear you enjoyed your service! Come back and see us again soon.

5 stars Customer since 2013

The atmosphere was calm and relaxing. My pedicure was thorough she did a amazing job!!!!! Can't wait to come back

Chez Ann Salon and City Spa replied:

Hi Ronika!

Thank you for the positive feedback, we appreciate it! We are happy to hear you enjoyed your pedicure! We look forward to seeing you soon!

5 stars Customer since 2013

The atmosphere was calm and relaxing. My pedicure was thorough she did a amazing job!!!!! Can't wait to come back

1 stars Customer since 2016

I completed my review already but would also like to add the fact that while doing my eyebrows instead of doing both while I'm lying on my back she had me turn & lay on my right side to do my left eyebrow. Needless to say I ended up with uneven eyebrows I now have to go elsewhere to get corrected tomorrow

Chez Ann Salon and City Spa replied:

Hi Marla, I have passed your information along to our manager, Rosanna, and she will be in contact with you shortly.

2 stars Customer since 2016

Although I appreciate the fact I got an appointment on such short notice. I wasn't overly impressed. When I settled into the room I wasn't asked what exactly I wanted done or how I prefer my eyebrows to be done. And st the end wasn't even given a mirror to see how they looked or if I wanted anything touched up. Guess just because they sell my favourite products doesn't mean anything.

Chez Ann Salon and City Spa replied:

Hi Marla! Thank you for your feedback, we appreciate it! We apologize that your waxing experience was not more customized for you. If you would like to speak to our manager, Rosanna, about the appointment; she can be reached at 716-632-2258.

3 stars Customer since 2010

The nail technician who did my pedicure was very competent and professional, the place is clean and everyone is very nice. I give 3 stars because of the seating situation for pedicures. It is quite uncomfortable and awkward. Also it is not appropriate for shorter people, even with all the cushions they put on the bench. I would not recommend this to anyone. I go there because it is very convenient for me and I've never had a bad experience but if ever I cannot sit on a bench and stick my legs out all the way I will not be able to get pedicures at Chez Ann City.

Chez Ann Salon and City Spa replied:

Hi Lynette! We are happy to hear you enjoyed your service and visit. We apologize our pedicure seating is not comfortable for you and made your experience uncomfortable. Thank you for your feedback, we do appreciate it!

3 stars Verified customer

I recently visited Chez Ann for the first time to get gel polish removed and to get a regular spa manicure. I was really pleased with the ease of making an appointment and the convenience of going to the salon on my lunch break as I work in downtown Buffalo. It is also great that there is free parking available! Upon arriving, the woman at the reception desk was very friendly and knowledgeable and made a point to welcome me as a new client. The skills of the nail technician however were disappointing. She sliced my thumb with a file while buffing off my old gel polish and also nicked my cuticle with the cuticle nipper. I have had many manicures around town and this was definitely not one of the best. I felt as though she was being a bit aggressive and careless. The new polish application was sub-par and not the professional quality service I am used to.

Chez Ann Salon and City Spa replied:

Hello, thank you for the feedback, we appreciate it. We apologize that your first experience with us was not more enjoyable. If you would like to reach out to our manager, Rosanna, to discuss the visit more, she can be reached at 716-632-2258. Thank you.

5 stars Customer since 2016

Very good, no complaints. Elizabeth is great!

Chez Ann Salon and City Spa replied:

Hi Debbie! Thank you for the great feedback, we appreciate it! We are happy to hear you enjoy your services with Elizabeth and the salon. Come back and see us again soon!