The nail technician who did my pedicure was very competent and professional, the place is clean and everyone is very nice. I give 3 stars because of the seating situation for pedicures. It is quite uncomfortable and awkward. Also it is not appropriate for shorter people, even with all the cushions they put on the bench. I would not recommend this to anyone. I go there because it is very convenient for me and I've never had a bad experience but if ever I cannot sit on a bench and stick my legs out all the way I will not be able to get pedicures at Chez Ann City.