99.0% would refer friends and family to us

5 stars Verified customer

I have to say that the customer service is a ten as everyone in the office especially Allen will greet you and verify if you have been helped or not. After the repair my truck is running great with no issues.

5 stars Verified customer

As I've come to expect; Certified Automotive did an excellent job in a timely fashion. Thanks for a job well done!

5 stars Verified customer

What can we say, you guys are the greatest.

John & JoBeth Raabe

5 stars Verified customer

We have always appreciated your special attention you give to us and our family. Thank you for the many years of great service.

5 stars Verified customer

Professional service. Quality repairs done in a timely manner. Never have had a bad experience.

5 stars Verified customer

Excellent service. A little long but efficient. They will drive u home and then pick you up to pick up your fixed vehicle. Keurig coffee maker and internet in the waiting area with books and magazines to read.

4 stars Verified customer

Great service.

I am confident in the work.

It cost more than I expected.

Allen was very detailed and kind in his explanation of the extra cost.

5 stars Verified customer

The personnel of Certified Auto are genuinely friendly and helpful, and they explain things in a way I can understand. I was particularly impressed on one visit when Jeff told me they couldn't repair one computer-based thing that was not working and that I would have to take the car to the dealer. Jeff told me my car was otherwise in perfect working condition, and if the dealer tried to tell me otherwise, I was to call Jeff and he would talk to them. The dealer's service manager, whom I had been dealing with for a number of years, said he knew of Certified and their outstanding reputation. Needless to say, but the dealer fixed that one little item and at a reasonable price for a change.

5 stars Verified customer

They are very responsive and did a great job on our cars.

4 stars Verified customer

They always do good work. I think it seems ever time its something else .I believe you should be checking my car over better when you have it in your shop. I pay you more then any one else so my

car can be treated better. I have some real concern that you my be trying to up my bills to much.

I live on a set income and if we look over all your work for the last 2to 3 years to much coming back for work on Ares you already hand it in your shop for. And the boss seats on the broad

that over sees mechanics work..My last visit has made me think a lot more about using you again. Am a senior with a sick husband and don't have time or money to be all over the place I need to be treated fairly and have some better pricing.