First, please replace that awful table in the laser hair removal room. It's so uncomfortable! I was told it was being replaced more than a year ago.
Second, why did you increase your prices on hair removal so much?? A quick touch up is now $75 instead of $50? You were already more expensive than other places in town, but I came to you for the quality and personal attention (based on previous recommendations). Now I feel like I'm herded in and out quickly, plopped on a flattened out, re-purposed massage table, and excessively overcharged.
I'm disappointed, and I'm having a hard time deciding to come back.