Pros: Surgery came out well and I am pleased with the results
Cons: Office staff was rude
Saw doctor for a total of maybe 2 minutes prior to operation. (Poke, poke, "Yes, its about time you had this operation. See you in two weeks.") The rest of the time (i.e. excessive appointments) was spent with assistants, nurses, or watching a video. Would not even recognize Dr. if I ended up next to her somewhere.
Overall experience was not one I would recommend to others. Did not leave me with a good feeling. In fact, at one point I was told I was welcome to "take my business elsewhere" and next time I will. Have already recommended to several friends that they look elsewhere.