When I lived closer to the Mentor location, I used to go there, but I moved, so for several years now, have been going to the Rocky River location. These students are working toward their cosmetology certificates, so always doing their best to have you leave feeling great and pleased with whatever services you've received. They take pride in their efforts, and make you feel relaxed and comfortable. Their work is monitored closed by their educator instructors, so there's really no risk of errors. My usual visit is for a pedicure and haircut, and when I walk out of there, I feel like I'm walking on a cloud. These students do a great job, and everyone at BAI contributes to making your experience a pleasant one. I highly recommend their services!!!