I had a pedicure appointment. I arrived 3 minutes late, but still waited over 30 minutes to be taken back. The girl who did my pedi admitted that it was her first one on a client. She followed her notes, but I was surprised the teachers were less attentive. Usually when you get a haircut they check by running their fingers through, etc. The teachers this time just asked if I was satisfied. I was pleased, but the teachers never looked to see if my nail shape was good or polish was even. Knowing it was her first, I think they should have checked. By the time I left it was almost 3 and 1/2 hours later. If you come make sure you have enough time set aside for the day.