19336 Detroit Rd
Rocky River, OH 44116

Mon: Closed

Tue: 9:00AM - 5:00PM

Wed - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 5:00PM

Sat: 8:30AM - 5:00PM

Sun: Closed

91.3% would refer friends and family to us

2 stars Verified customer

The girl who did my manicure and pedicure was so nice. Very Talkative. I thought there were a couple issues with the service though. The nail polish was not removed completely. I can see the color underneath the new paint color. The painting skills were not as precise as I normally receive. There was paint on my skin and some nails were not completely covered. The massage for my hands & arms and feet & calfs was not that great. She did my hands & feet for about 30 seconds each, but did not go any further. Unfortunately, it was not as relaxing as I hoped for, and not work the amount I paid. I could have done the same thing at my home.

5 stars Customer since 2014

The girls are so kind and their mentors are very knowledgeable. I have been extremely happy with every service I received.

5 stars Customer since 2010

I had a wonderful massage by Amy. It was a purely relaxing experience!

5 stars Customer since 2010

Ashley did an excellent job! Always happy with the services I recieve. I would really appreciate being able to tip at the end of the service. It would be an incentive for the students.

4 stars Customer since 2008

I live in upstate NY almost on the Canadian border. I spent my teenage years in Lakewood so visit a few times a year. Any time I am in town I will make an appointment at Brown Aveda Institute in Rocky River. I have yet to ever be disappointed.

1 stars Verified customer

My God. 6 hours for a root touch up? I've been coloring my hair for the better part of 20 years and for some reason they felt it was necessary to bleach my roots to white, and, use a toner to color them appropriately to match the rest of my hair. 2 rounds of toner, 3 hours of bleach and I had somewhere to be or I'd probably still be there. I don't fault the student. I question the educators who babysat this process through. My hair is noticeably 2 colors. I'd go back to have them fix it but it's not worth the time and anxiety. I look at it as the last $50 I'll ever spend there.

4 stars Verified customer

My stylist student was very careful and calculating before the cut and the educator followed up

5 stars Customer since 1999

Haylee did a great job at the haircut and she is very friendly. Kristen also did a great job cutting my husband's hair. They are always smiling and they make us laugh!

2 stars Customer since 2008

First off, she didn't get all of the conditioner out of my hair when washing. When I walked back to the chair I had a glob of it on top of my hair that I wiped out.

Secondly, I specifically said I do not use or like product in my hair. She put product in my hair and it made it greasy the rest of the day.

Third, she barely blow dried my hair all the way and was already straightening my hair while it was wet!!!!

Fourth, I showed her a picture of bangs that I wanted and all she did was cut about an inch off the bottom of my bangs. Nothing like the picture.

Lastly, I was happy with the overall cut when I washed it and blow dried it thoroughly at home. However, it's an absolute no no that you begin to flat iron someone's hair when it is still wet. I was shocked. And I told her I don't like product but she still put product in my hair. I understand that they have guidelines they have to follow but what if I was going to work after this appointment? I would have shown up with a greasy messy gross bun on top of my head. I hope you only take this information to help her because she was a very very sweet girl. Once she learns more than just how to cut sections of hair, I think she would be amazing. And I hope you do not expose my name to her specifically. I have been coming to this salon for years. I love the atmosphere and how kind everyone is. They aren't stuck up and intimidating like most salons and I like to be able to help these students in their learning process.

Thank you.

2 stars Verified customer

I took both of my daughter's to get haircuts for school and one took a significantly less time than the other. My older daughter has longer hair so I wanted a bit more texture to it and needless to say it all still looks like one length. I didn't say anything because we were going on 5 hours of being there and was ready to leave. My other daughter only took 2 hours ago you can understand how frustrating it is. Too top it off my older child started before her yet she was finished way before her. I love going there for myself, but I may think again when it comes to my children.