8816 Mentor Avenue
Mentor, OH 44060

Mon: 5:30PM - 9:30PM

Tue - Thu: 9:00AM - 9:30PM

Fri: 9:00AM - 5:00PM

Sat: 8:30AM - 5:00PM

Sun: Closed

95.4% would refer friends and family to us

3 stars Verified customer

I was very frustrated because I spent the whole day there and my hair color was not at all what I had discussed with the student or the instructor.

5 stars Customer since 2002

I had an excellent pedicure and would be happy to recommend Brown Aveda Institute in Mentor to everyone I know..

5 stars Verified customer

Wonderful, enjoy seeing Delores each time. She is a true professional, would highly recommend her.

5 stars Verified customer

Very welcoming front desk. Good overall experience

5 stars Customer since 2010

Wonderful experience. Phoebe did a great job of explaining each step of the facial. Very relaxing.

5 stars Customer since 1995

Had a manicure and a pedicure with my daughter. The experience was wonderful and we will definitely go back!!!

5 stars Verified customer

It was an excellent experience

3 stars Customer since 2012

I think that as long as you recognize your services are by a student and you level set your expectations, the experience is average. I think that because I was not cognizant of the time factor, I was surprised that manicure and hair cut would take three hours The technicians tools were not very good during the manicure as her clippers were not working very well and she seemed to struggle with the cuticles which is probably why it took so long. The haircut with wash and style, I think took less time. Despite these notes, I do think for the money (a $15.00 haircut) was worth it. I would not have a manicure here again since it was not worth it at $17.00. Overall, pleasant young lady who was focused on doing the best she could.

4 stars Customer since 2005

I received a fun new haircut and excellent color service. My student Claudia was friendly, offered good suggestions and found a style that suited me well. I was very happy when the instructor did a lot of demonstration and helped move the process along.

My only complaint is that the school does not run on time. I expect the color and cut to take a while, to accommodate the students learning. There really is no good excuse for waiting in the lobby 15 minutes past appointment time. This is a customer service issue that students need to learn.

5 stars Customer since 2013

Very friendly people, from the beginning of walking in and being greeted by the front counter staff....to the student who did my hair!