8816 Mentor Avenue
Mentor, OH 44060

Mon: Closed

Tue: 9:00AM - 5:00PM

Wed - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 5:00PM

Sat: 8:30AM - 5:00PM

Sun: Closed

95.4% would refer friends and family to us

1 stars Verified customer

Not friendly service. Barely said a word to me. After other clients left the girls discussed how horrible their clients were and complained about other students without at regard for a client still sitting there. Never had precheck. Did poor job. Poor supervision over the students. Didn't seem to care. Student had terrible manners and barely spoke.

5 stars Customer since 2003

I had a pedicure with Sam Havel, and I honestly feel that it was one of the best pedicures in my whole entire life....and I've had a lot of pedicures in the past!!

5 stars Verified customer

After twenty years at the salon, I was curious about the services at the school. I had received a gift card and thought it would be the perfect opportunity to set up an appointment for a pedicure at the school. I'm so glad I did! It was such a pleasant experience and Ashlin did an outstanding job. In fact, the lady in the chair next to me was impressed and asked for her name! Ashlin had told me she would be graduating soon and I didn't have the heart to share this information. I believe Ashlin will succeed as she embarks on her new adventure and I wish her well.

5 stars Customer since 2002

Really needed a change for my hair. So happy with the way it turned out!!

5 stars Customer since 2006

Great! Everyone was super helpful and I love my hair. Kelly also helped me with a wig I brought in. She helped trim it and instructed me on how to secure it!

Thank you,

Katie D.

Brown Aveda Institute - Mentor replied:

Hi Katie,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit!

Thank you so much!

Brown Aveda Institute

5 stars Customer since 2008

Great experience!

5 stars Customer since 2007

Sammy was great! Had a wonderful experience.

Brown Aveda Institute - Mentor replied:

Hi Jennifer,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit!

Thank you so much!

Brown Aveda Institute

5 stars Customer since 2013

I have been coming here for about 6 years or so now and each time I love my hair. Everyone that does my hair has done an amazing job. The extra services: massages, etc, are also amazing. Toni H did an amazing job and I recommend her as well as Taylor T.

Brown Aveda Institute - Mentor replied:

Hi Daniel,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit!

Thank you so much!

Brown Aveda Institute

5 stars Verified customer

Christina did an excellent job with my retouch. She was very thorough in her application and very accurate in matching the color. Her technique in round brush blow drying was exceptional. I had an evening appointment which was very convenient. The services at Brown Aveda Institute are wonderful, I love going there. The educators do an excellent job guiding their students. It is a very positive environment.

Brown Aveda Institute - Mentor replied:

Hello,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit!

Thank you so much!

Brown Aveda Institute

5 stars Customer since 2002

I have never had a facial before and Kat explained everything before she did it. She was knowledgeable and informative. She was able to answer my questions and suggested what I could to help my skin. It was a great experience.

Brown Aveda Institute - Mentor replied:

Hi Julie,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit!

Thank you so much!

Brown Aveda Institute

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