8816 Mentor Avenue
Mentor, OH 44060

Mon: Closed

Tue: 9:00AM - 5:00PM

Wed - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 5:00PM

Sat: 8:30AM - 5:00PM

Sun: Closed

95.1% would refer friends and family to us

3 stars Customer since 2007

It was an average massage. The touch could have been heavier. I was not asked if the pressure was too light, ok, or too heavy. With previous massages, i left feeling relaxed, but not so with this one. I had booked a 60 minute massage and received a 40 minute massage. I did confirm the time but did not realize that I was scheduled for a shorter time period. This student did not have the personality that I had experienced with other sessions. Just going through the motions.

5 stars Verified customer

Went in for Pedicure. Didn't wait long. My nail tech was very friendly, thorough and very precise with polishing. Can't wait to come again!

5 stars Verified customer

Love the massage in addition to the facial. So relaxing!

2 stars Verified customer

My student who did my hair did a poor job cutting it. I had to point out split ends to her that she missed. She didn't dry my hair correctly (downward, with the follicle), resulting in matte hair which was the opposite of what I wanted. She even said cosmetology was a side thing and she was passionate about something else.

5 stars Customer since 1999

Recently, I had a massage and my hair colored and trimmed. I was so impressed with my services, and the care the students and instructors took with me, making sure I received exactly what I want.

5 stars Customer since 2004

I felt like a new person when I walked out of Brown Aveda, it has been a very bad winter & pampering myself was well worth it & made me feel GREAT!!

1 stars Verified customer

I sat in the chair for 5 HOURS for a haircut & coloring. the cut was fine but my color turned out the same as when I walked in - absolutely no change !!!

Brown Aveda Institute - Mentor replied:

I am sorry that you have a less than perfect experience at our salon. Please contact our Redo line and we would be happy to remedy your situation. Thank you for your review!

5 stars Customer since 2003

It was great and I will be back

5 stars Customer since 2007

Wonderful service as always from the school students and supervising teachers! Very appreciative of the positive experience and lovely outcome!

5 stars Customer since 2008

The students are very attentive and always do a wonderful job I feel relaxed and always enjoy my services.