8816 Mentor Avenue
Mentor, OH 44060

Mon: Closed

Tue: 9:00AM - 5:00PM

Wed - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 5:00PM

Sat: 8:30AM - 5:00PM

Sun: Closed

95.4% would refer friends and family to us

5 stars Customer since 2003

I have been a client for years. I am always pleased with services, love the products. The training staff is always on top of things so I have a very high level of confidence in the students providing my services .

5 stars Customer since 2015

It was very nice and pleasant!

Brown Aveda Institute - Mentor replied:

Hi Marney,

Thank you for taking time to complete our online survey. We appreciate your continued feedback andsupport.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit.

Best Regards,

Brown Aveda Institute

5 stars Customer since 2011

Best salon experience, ever! From scheduling my appointment to the checkout..., just wonderful, wonderful highly skilled service and customer appreciation.

Brown Aveda Institute - Mentor replied:

Hi Judy,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit.

Best Regards,

Brown Aveda Institute

5 stars Customer since 2015

Excellent

Brown Aveda Institute - Mentor replied:

Hi Valerie,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit.

Best Regards,

Brown Aveda Institute

5 stars Verified customer

I was very happy with my experience. I will definitely be back.

Brown Aveda Institute - Mentor replied:

Hello,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit.

Best Regards,

Brown Aveda Institute

5 stars Customer since 2010

It was great -- I had brought in a picture of a haircut that was a major change. The student did a great job!

You have to remember that the student is learning and so will have someone come over to check -- so plan for it to take longer than your typical salon visit.

Brown Aveda Institute - Mentor replied:

Hi Angela,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

Thank you for being a part of our students? learning process. We look forward to serving you at your next visit.

Best Regards,

Brown Aveda Institute

5 stars Customer since 2016

Awesome!! They take their time and teacher is always present

Brown Aveda Institute - Mentor replied:

Hi Carol,

Thank you for taking time to complete our online survey. We are happy to hear you enjoyed your service! We will pass along the positive feedback to her instructors.

We appreciate you being a part of our students learning process and look forward to serving you at your next visit!

Best Regards,

Brown Aveda Institute

5 stars Customer since 2005

Christine was wonderful. She went above and beyond to make sure everything was done perfectly despite her teacher telling her she was moving too slow. I appreciate that my service was completed the way I hoped it would be even if it went over the time frame exoected. I've had other experiences that were shorter but came up short in what I hoped the results would be. When you have to go home and fix what wasn't done during your service isn't it better the student takes s little extra time to make sure the customer is completely satisfied ? I've already recommended Christine to family and friends. Great experience.

Brown Aveda Institute - Mentor replied:

Hi Debbie,

Thank you for taking time to complete our online survey. We are happy to hear you enjoyed your service with Christine.

We will pass along the positive feedback to her and her instructors.

We appreciate you being a part of our students learning process and look forward to serving you at your next visit!

Best Regards,

Brown Aveda Institute

5 stars Customer since 2002

My experience last night was great; the student who did my hair, Kristin Martin, took care of me well and she was attentive and profesional. Also, her instructor made sure she did what she was supposed to do and she gave her feedback constantly. Overall, I enjoyed my visit and I was pampered as always:)

Irene

Brown Aveda Institute - Mentor replied:

Hello Irene,

Thank you for taking time to complete our online survey. We are happy to hear you enjoyed your service with Kristin! We will pass along the positive feedback to her and her instructors.

We appreciate you being a part of our students learning process and look forward to serving you at your next visit.

Best Regards,

Brown Aveda Institute

4 stars Verified customer

Student did an excellent job. She was very personable and friendly. I do miss the leg massage that the students used to do during pedicures. Sometimes I feel that the student is in a hurry but overall the experience was good.

Brown Aveda Institute - Mentor replied:

Hello,

Thank you for taking time to complete our online survey. We appreciate your continued feedback and support.

I am sorry to hear you did not receive your leg massage during your pedicure. I will forward this important feedback on to the Educator in charge.

Thank you for being a part of our students learning process. We look forward to serving you at your next visit!

Best Regards,

Brown Aveda Institute