The manager Adam is always very helpful and honest. They always do their best to get you in and out as quick as possible, while still performing their quality and affordable service that keeps us coming back.
My experience at Bristol Family Eyecare was not very good. First off, no one remembered why I had scheduled my appointment but EVERYONE made an effort to extract as much money from me as possible. I was at Bristol to have my eyeglass prescription renewed so that I could have prescription lenses put in the sunglasses I had y'all order for me. The receptionist greeted me by telling me I need to fill out some "paperwork." She gave me a piece of paper that asked if I wanted tests run that were not covered by my insurance, and another that asked for information regarding a contact order. Both things I was uninterested in because I was here for a specific reason. Second, Bristol provided me with a "contact fitting," which I did not ask for or need, that amounted to him taking literally 3 minutes of his time to make sure, I guess, that the contacts still fit me. He then bumped up the prescription in one eye by a quarter of a point. This costs $60 dollars. I hate to be blunt but this is the type of ridiculousness that results in atrociously high healthcare costs in our country. I'm just curious how much Dr. Bristol is getting paid by my insurance company beyond the $60 co-pay. In short, I don't appreciate no one in the office paying attention to why I am there but having everyone in the office find ways to encourage me to spend more money.