98.3% would refer friends and family to us

5 stars Customer since 2016

Wonderful service, very friendly

5 stars Verified customer

Staff was very friendly . That, along with the great cleaning by Jenille, made for a good experience!

5 stars Customer since 2016

Everyone was very nice.We set up a follow up appointment

5 stars Customer since 2016

I was a walk-in with a abscess tooth and they were completely understanding with my issue. Gave me paperwork to fill out and they had me in a chair in no time. They are all extreamly friendly and my favourite a sense of humor. Thank y'all for the help and will recommend this office to others.

5 stars Customer since 2016

Kerri Anne is just wonderful.

5 stars Customer since 2016

Very considerate and gentle also thorough

5 stars Customer since 2015

Wonderful office, great staff. Dr. Owens was fantastic and very patient with me!

5 stars Verified customer

thank you, Well done!

5 stars Customer since 2012

Tiffany is awesome! She always does a great job cleaning my teeth, is knowledgable and overall a very sweet nice person!

3 stars Customer since 2016

As a professional, I was taught AIDET: Acknowledge (Your patient by name); Introduce (Yourself and your credentials); Duration (how long the procedure will take); Explain (The procedure you are about to perform); Thank (the patient for choosing your business). The person who called me to the back was the only person who used my name and she did not introduce herself. The dentist was the only one who did introduce herself and I had several people working on me! Most everyone was nice but explained very little.

When I paying my bill, I noticed there was substantial amount difference in the quote I was given and the bill I was asked to pay. When I questioned the receptionist about the difference, she simply stated, "I don't know, that's just the way it is and the estimates are not always exact!" When I went home and reviewed the estimate and my bill, it was obvious that there was an amount from the prior visit that was owed. It took less than 5 minutes to figure it out. Your "nameless' receptionist may need a little in-service.

Although, it has been 5 days since my visit, I feel the dental work is about average. One tooth has been cutting my floss immediately and should be sanded. Also, my jaw is still in pain and I have been taking Tylenol daily. I'm thinking the pain is from the injections of novocaine and not the teeth.

I hope this information was helpful to you and your office staff and I hope to see improvements during my next visit. Overall, I liked this office on my second visit.

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