I've been to Bella Luna before and was pleased with my hair cut, however my last visit I ended up not so pleased. I have been wearing my hair up in a pony tail for the last week and half. I have no idea what happened. I can not say anything bad about the stylist, as she made me feel very welcomed and we had a great conversation. However, when I got home I couldn't believe how much hair she cut. Maybe we just got carried away with our conversation? I was horrified! My hair is so much shorter than I wanted, but keep telling myself, maybe it was best that I got so much of my damaged hair cut off. I tried to console myself with that reasoning, but just cant get over the fact that I can't style my hair!! Its awful!! I hate giving bad reviews but thought I had to say something. I am also not the type to complain and go back. I mean, what can the salon possibly do, I just have to wait and let it grow back.