92.4% would refer friends and family to us

4 stars Customer since 2014

Overall the experience was very good. However when I arrived for some reason my appointment was not in the computer. This is very odd. I booked the appointment on Customer Appreciation Day and received a confirmation email (to which I responded) 2 days prior to the appointment. Despite that we were still able to get me in for my massage and Heather was excellent. The staff was very apologetic about the missing appointment and that I had to wait, though the wait was only a few minutes, not out of line even if the appointment had been in the computer.

4 stars Customer since 2012

Good service. Pleasant environment.

5 stars Customer since 2014

The institute is a very impressive facility, and everyone made sure to make me feel welcome and make sure I had a positive experience. I will definitely go back.

4 stars Customer since 2014

It was so much fun! Watching the students work...a very high energy, positive place. Everyone was considerate and conscientious. The student did a great job, but the instructor then "tweaks" everything to perfection. All I got was a cut, but I'm sure they're just as diligent with all their work.

5 stars Customer since 2010

Jazmine was amazing! She did a full highlight on my hair with both highlights and lowlights. She took her time and did a fantastic job. I'll definitely be going back to see her. She also do a wonderful job styling my hair after!

5 stars Customer since 2014

I came in for my 6 year old daughter to get a simple cut. Let me say that the experience was beyond my expectations. The girl cutting hair was so patient and precise. My wife had a separate cut that she loved as well. I would recommend Aveda for any style needs.

5 stars Customer since 2014

Very impressed with your beauty institute. The staff were all highly professional and pleasant. My massage therapist, Daniel, was excellent. I will be returning for sure and plan on purchasing gift certificates for Christmas gifts.

1 stars Verified customer

This has been my second poor experience at Aveda Institute. The student who cut my hair was very nice and seemed knowledgeable, but after she blow dryed my hair is when I noticed a "block" of layers on one side. I asked her to fix it and she got an instructor who snipped and thinned a little more off, but the block still didn't go away. The student then tried to fix it and snipped/thinned some more off. Then when the student still couldn't fix it, she ended up getting a second instructor who also snipped and thinned a little more off, but it just started to look like a chunk was missing (I think the bottom layer got cut with all the "snipping"). So the second instructor basically said you can either leave it (meaning I would have a noticeable chunk of my hair shorter than the rest) and hope it won't look as bad with a different style OR come back for another appointment to get it fixed, which means I would have to cut off 3 more inches (I already had 3 1/2 cut). I haven't decided if I am going back or not, but it's probably leaning on the unlikely side.

5 stars Verified customer

Love the students at Aveda. Every cut I get there is great. I always know the instructors will make sure I walk out with a perfect "do."

5 stars Customer since 2014

I had a very good experience at the Aveta Institute. The student was extremely courteous and professional! She also did a wonderful job coloring my hair.