91.4% would refer friends and family to us

5 stars Customer since 2014

Jessica did a great job!

4 stars Customer since 2016

This was a super cool experience and I enjoyed my appoontment! The only complaints I have are that despite asking for any and all dead ends to be cut- I am still finding split ends. I am not sure if she just didn't take off enough, or if this was a result of the blowdrying she did. I was very satisfied with the end look however the health of my hair is worrying me - I can remember smelling it as she was blowdrying it and I think it got a little burned... Other than those two things it was the best experience I've had with a hair appointment and I can't wait to go back.

3 stars Customer since 2004

I think having the chance to help the students is great and the price is good too. My issue is that when I'm asked how or what I want done to my hair, it's as if I'm being questioned why. I am a woman with short hair, quite short actually. I like my hair to be scissor cut, no clippers. This is apparently an issue as clippers are "easier and help ensure the hair is even"... Well, I feel like clippers are for barber shops but I went to a salon. If my haircut is truly to be a learning experience for the student, it should not be questioned so much as accommodated and appreciated for the learning experience it could be.

5 stars Customer since 2015

Great haircut, great price.

5 stars Customer since 2016

Went in on a Saturday Morning, which was packed. I waited maybe 5 minutes before I was brought back. Super fast. The young lady who did my color and cut was Olivia. My first visit so she explained the layout and showed me the different stations. It is s a large area and there is so much going on. I had a wonderful experience. The instructors check work and help the students with any issues, if there are any.I felt like I was in good hands and Olivia put me at ease. I am going back next week for more services.

Thanks for a great experience

5 stars Verified customer

Had someone else other than requested student. Was very happy with her service. Also have to commend my requested student for coming over to say hello and apologize that she couldn't do my haircut because she was running later than expected.

4 stars Verified customer

student very professional

5 stars Customer since 1899

Really great job, had been going downtown to the masters studio and thought my hair needed change. The institute and Ariana exceeded my expectations!

5 stars Customer since 2016

I was there for a while, but everyone was really nice and helpful. My hair came out great! Go see Laura!

3 stars Verified customer

I would suggest that when the teachers ask for feedback after a service is completed that they do not have the student in the room. It is awkward to give constructive criticism when the student is right there. This then gives the teacher false information about how the service really was. I feel that this is a disservice to the student because they cannot fix what might be wrong.

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