I have a very mixed review ... the facial was great! The only thing I thought could use some improvement was a firmer touch w/ application of product and massage.
That said, what was to be the Mani/Pedi turned into a Mani only. The woman was clearly not happy that she was pulled from masters level work with hair to do nails since the new students were in class. First it took over a 1/2 for an instructor to look at my nails and said ...yes, time to get started?!? With all this lag time, it might have been appropriate to get ready (polish, water, supplies, etc.) Yet the first thing she asks is if I had polish - uhmm ...No? So walk back to the front of the building ... then wait for water ... 45 mins after appointment time to get started. But the real problem was the quality of the service and the attitude. The nails were filed haphazardly, then the polish was glopped on to the point that 2 nail's polish had to be removed and reapplied. There was a brush on the table (probably to clean the nails after the cuticles) but it wasn't touched. In all honesty, I wasn't sure this woman was even trained in doing nails it was such a poor job. Very little conversation and she picks up everything and starts to herd me to pedi station when I put the brakes on ...not spending a penny more here! So She walks me to the front, drops the paperwork and never asked how the service was or why I didn't want the pedi since I would have been happy to oblige an answer. there was no instructor's intervention on the back end ... overall a hot mess :( They didn't charge me for the mani and explained the student were in session. I would have preferred they said we really don't have anyone to do the service than let someone who had no interest in doing it tackle it. The basic combo is $30 - not super cheap and they don't use the nippers so if you have an ingrown toe nail, etc. there's no respire :(
Directly after the appointment, I went to another nail salon across from Countrywide. $32 for a great mani / pedi and the woman was pleasant during the entire time. She was there to give me a great service and not worried about what other things she was missing out on.