I was very disappointed and unhappy.
When I called to make my appt I was quoted 3hrs because I have long and curly hair but it was only colored highlights so I went ahead and scheduled for 11am, planning on attending my friend's wedding at 5pm. The person who worked on me was a "master", Marian,, only 8wks from graduating. She is a nice young lady but very hesitant and I don't think ready. She said it would be an extra hour, bringing me to 3pm. still within time for me to attend the wedding so I settled in.
Well, now it was 4pm and when she rinsed off color there are noticeable spots that were bleached and not colored so her teacher had to RECOLOR my hair. When asked abt haircut I changed my mind and simply asked for a straight across cut bc I was afraid of how long THAT might take.
It was 6pm when I finally left: 7 HOURS!!!!!!
I wasn't offered an apology or a discount for the terrible experience. . Needless to say, I missed the wedding and was late to the reception and was so upset that I was on the verge of tears.
Then when I looked at my hair the next morning there were still spots without color so I went to Sally's and purchased matching hair color and did a third coat myself. I will definitely never return and will not recommend your services to anyone. The better price was NOT worth the aggravation.