3330 Veterans Memorial Blvd.
Metairie, LA 70002

Mon - Tue: 10:00AM - 8:00PM

Wed - Thu: 9:30AM - 8:00PM

Fri: 11:00AM - 8:00PM

Sat: 8:30AM - 7:00PM

Sun: Closed

87.6% would refer friends and family to us

5 stars Customer since 2014

I had a great experience. I wanted my hair blow dried with a round brush, because I like to flat iron my own hair but when I wash it myself it does not look hydrated. Megan did a really good job and I would recommend her.

5 stars Customer since 2007

Everyone was polite and professional.

5 stars Customer since 2007

I had the best hair color retouch ever. The student was thorough, exacting in her approach, the perfect amount of conversation and the hair styling was excellent.

5 stars Verified customer

The young lady who completed my pedicure. Ms. C did a great job. She has a great touch, and applies even the troublesome red nail polish with ease and perfection. A very nice experience.

1 stars Verified customer

She was very nice but it was probably the worst mani/pedi I ever had. I do a better diy mani/pedi. It was basically a nice massage and polish change. It was a huge waste of money. I will not use this service again.

4 stars Verified customer

manicurist was great, but products were not. The first 30 minutes were spent trying to remove the gel nailpolish I came in wearing. Then the aveda nailpolish started peeling that night.

The haircut and color were perfect.

5 stars Customer since 2008

Very relaxing last day of vacation!

1 stars Customer since 2010

It wasn't a very good experience this time around. Normally, when I come in, I get phenomenal service. This last visit was bad. I was coming for a stress relief manicure and a spa pedicure. The girl seemed to rush right through the service. I was completely done and out the door within an hour and 15 min. My pedicure usually takes that long by itself. She cut corners and it wasn't enjoyable. But, I reasoned that maybe she was new and inexperienced. The store was out of colors to choose from and they told me I could either bring my own or buy one of theirs. What??? I've never heard of that in all the years I've been coming here. And then to add further insult, I was denied the 20% discount for previous booking from customer appreciation event. Vincent told me that he would not be honoring the discount because it was over. I told him that the appointment I had was rescheduled from a previous appointment because they were out of supplied. He said it didn't matter and that they would not be honoring the discount. I've never experienced such bad service here. What is going on over there?

5 stars Verified customer

My student was very knowledgable and taught me the "tricks of the trade" so I can style my hair as she did so beautifully. Thank you!

2 stars Customer since 2014

My experience in May with a masters level student for cut and color was excellent, so I thought my appointment for a trim would be a breeze. My appointment took two hours. Two educators had to intervene in the cut. The student did not know how to texturize nor did she own the scissors to do the texturizing. She spent at least 40 minutes round brush drying my hair in small bits even though I told her twice that I really wasn't concerned about the styling until the cut was finished. (The texturizing was to be done dry.) The student was nice and professional, however she did not strike me at all as someone about to graduate from the program. While I felt confident in May returning to the Aveda Institute to have a student cut and color my hair whenever I needed it, now I am very hesitant and I'm not sure I will return. I would like to know if there is a way to get a more experienced master student in the future, like the one I had in May.