Yelena was very thorough. She consulted with her teacher and her teacher was very sensitive as she had the right words to encourage her and the right words to communicate to her what needed to be done, while acknowledging Yelena's point of view as well. Although Uelena is a student, I can see her professionalism and she's extremely confident and knowledgeable. She listened to me; she gave me details of the process as we went along; I enjoyed it and will continue to see her at least until she graduates. I hope her attention to detail, professionalism, and ability to relate never changes.