6020 East 82nd Street
Indianapolis, IN 46250

(317) 578-5500

Mon: 9:00AM - 5:00PM

Tue - Wed: 9:00AM - 7:00PM

Thu - Fri: 9:00AM - 8:00PM

Sat: 8:30AM - 7:00PM

Sun: Closed

92.0% would refer friends and family to us

5 stars Verified customer

Although it takes a long time for just about anything here, the students always do an amazing job. Unlike other beauty schools, the students have their instructor right there to check every single step so it can't get messed up. I love the way my hair smells after leaving this place!! Also they give a complimentary mini facial and back massage which is seriously cool considering a haircut here is only $15! The only negative is how long it takes. If you are planning on getting your hair cut AND colored here, expect it to take at least 4 hours. Just my boring trim haircut took 3.

4 stars Customer since 2013

Very friendly and helpful staff!

5 stars Customer since 2013

Excellent, consistent service! Some of the students are a bit young and inexperienced in customer service on the phones, but the students performing the hair/color services AND their supervisors are excellent!

3 stars Customer since 2014

I was somewhat pleased with the results of my visit. Prices were obviously great. I came in with very blonde hair and wanted to leave a brunette, which I did. Unfortunately, I was going for a dark brown with lowlights, and left looking more of an all-over black. hopefully it will fade a bit. I had two girls helping me. One of which was very professional and kind, Beonca? And another, named Bailey I believe, who seemed like she didnt make it to class the day they discussed professionalism. She was rather rude and made my multiple hour stay less than enjoyable. She was very opinionated, and must not have realized that CLIENTS aren't there to listen to you rattle on about your personal life. She wasn't rattling in a friendly way. More of an aggresive and offensive way. At some points, I thought she was trying to be funny. But I really just think someone needs to explain customer service to her again. If I ever return to Aveda, I will be sure to request to NOT have her as my stylist. She will not succeed in this business if she doesn't learn how to treat guests. Maybe she felt more comfortable with me because I am a younger person, but I also know how paying clients should be treated. And she was slacking!

5 stars Customer since 2006

My retouch was a pleasurable experience. I always get a great job at a wonderful price . the Blue Room is awesome!

5 stars Customer since 2012

Very happy with results. My husband and I both go for haiircuts. The instructor is very important since she checks the beginning and end.

4 stars Verified customer

Usually outstanding. The student apparently forgot the hand massage. Hair coloring procedure and facial were outstanding. Good job!

3 stars Verified customer

This was my second visit to the Institute since I was so pleased with the first time. Student was pleasant, but seemed distracted and uneasy about cutting my hair, which is thin and fine. I requested a short cut, stacked in the back and short in the front to give it more lift. She faced the chair so that I could not see the mirror during the whole time. She cut very little off the back and none off the front, so it looked flat. To fix that, she just added gel and hairspray to add more lift. She left her station several times without explanation, which added time to an already long session. I believe she just wasn't advanced enough to know what to do--said she wasn't used to working with my type of hair. The supervisors came three times, but there was a different one each time and they didn't really check on the progress of the cut, which, I believe, would have helped a lot. My first visit here was very successful, so I'm hoping the appointment I have next time will be as good as the first.

5 stars Customer since 2006

My grandaughter and I had a fabulous experience at the Aveda Fredric Institute. Everyone was great and my grandaughter thoroughly enjoyed the "girl's day out"

5 stars Customer since 2006

Great experience! Great treat for myself and visiting granddaughter. We both looked and felt wonderful.

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I don't think I have ever been to any doctor's office where literally EVERY single person is the nicest person on the planet. The customer service was impeccable. The addition of paraffin wax, hand and foot massages, tv and a smoothie made it that much more of a great experience. Thanks for making me feel like I was a valued patient on top of the pampering :).
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