97.5% would refer friends and family to us

5 stars Verified customer

My representative provided outstanding serve even rinsed my car off. Thank you so much. Also he found a lot for me to have the car worked on again thanks

5 stars Verified customer

Eric did an outstanding job in fixing my wife's Porsche 911.

5 stars Verified customer

Great Service.

5 stars Verified customer

Excellent service once again! I dropped off my car on a Friday to make an appointment for a state inspection and a few minor repairs. In the process of doing the state inspection, several costly repairs were found. Eric was very clear on which items needed immediate attention and which items could wait. I decided to have all of the repairs done at once instead of waiting. My car was ready for pick-up within three days! Furthermore, I did not notice anything wrong with the car before I dropped it off but I DID notice how much easier it was to steer and how much smoother the ride was after I picked it up. The people of Autohaus take good care of my car and consistently treat me with respect and consideration. Well done.

5 stars Verified customer

The service was great and on time. My only complaint was I did not get a call to update me on the progress of the service. I tried calling twice before I called my salesman to find out if it was ready. I know they get busy, but still should call.

5 stars Verified customer

Kellan always does a great job of breaking the bad news!!! The service is always great.

5 stars Verified customer

The service department is the reason I will always come to AutoHaus for any vehicle purchase. They are awesome.

3 stars Verified customer

It was a fair experience, which is not average these days, if you get my meaning. I didn't know how long it would take ahead of time. That would have been nice, if only to know. I wasn't in any hurry, I had brought along a lot of backed-up reading material, and had no other appointments on the day. I did, however, have issues connecting to the autohausguest wi-fi. My lap top worked fine later in the day, both at Jason's Deli in Newport News and Starbuck's in Gloucester, so there does not appear to be anything wong with my device. This needs some attention on your behalf.? Aside from that, It was a very benign experience, owing largely to the fact that there was absolutely nothing wrong with my car at its 30,000 mile scheduled service. Hurray! And I love, love, love my 2011 C300. Thank you Brennan!

5 stars Verified customer

Service was good

5 stars Verified customer

You guys are awesome!

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