97.5% would refer friends and family to us

4 stars Verified customer

Offers gently used high-end vehicles at competitive prices. Superior, individualized repair & maintenance service. You work with only one person from dropping off your vehicle all the way through to pickup. And your car is always returned freshly washed.

4 stars Verified customer

As has been my experience in the past, working with Eric made the scheduling and processing of the service simple and quick. Eric addressed all of my questions and concerns and had my Porsche back to me quickly. In spite of the efficient service, I am disappointed to report the abundance of dirt and grime left on my car seats and steering wheel. I recognize that working on engines is "dirty work;" conversely I realize that some preventative steps can be taken to mitigate the transferring of the grime to the auto interior. I recommend that Auto Haus employs the use of seat, steering wheel and floor covers; additionally, request that the mechanics take a couple of minutes to insure that no residue remains on the car interior. (Sorry, Auto Haus, but Checkered Flag has you beat on this issue.) I will recommend Auto Haus to friends -- with a caution about the auto interior being left dirty.

5 stars Verified customer

Eric (my Service Writer) was very courteous and went out of his way to resolve all of the problems that my old MB had. Would highly recommend Autohaus to anyone for Sales or Service!

5 stars Verified customer

I've been a customer since the early '90s and the service continues to be outstanding. Ron was the service manager then and he was great, Kevin has been taking care of me lately and he's just as good. Thanks Autohaus!

5 stars Verified customer

Best European auto service in Hampton Roads

5 stars Verified customer

My representative provided outstanding serve even rinsed my car off. Thank you so much. Also he found a lot for me to have the car worked on again thanks

5 stars Verified customer

Eric did an outstanding job in fixing my wife's Porsche 911.

5 stars Verified customer

Great Service.

5 stars Verified customer

Excellent service once again! I dropped off my car on a Friday to make an appointment for a state inspection and a few minor repairs. In the process of doing the state inspection, several costly repairs were found. Eric was very clear on which items needed immediate attention and which items could wait. I decided to have all of the repairs done at once instead of waiting. My car was ready for pick-up within three days! Furthermore, I did not notice anything wrong with the car before I dropped it off but I DID notice how much easier it was to steer and how much smoother the ride was after I picked it up. The people of Autohaus take good care of my car and consistently treat me with respect and consideration. Well done.

5 stars Verified customer

The service was great and on time. My only complaint was I did not get a call to update me on the progress of the service. I tried calling twice before I called my salesman to find out if it was ready. I know they get busy, but still should call.