99.5% would refer friends and family to us

5 stars Customer since 2006

Atlantic motors is simply the most courteous,efficient, and trustworthy service forGean and Swedish vehicles. I'm very happy with the service they have providede for at least 10 years. Highly recommended

Atlantic Motorcar Center replied:

Ruy, it has been out pleasure to work with you over the last decade on numerous cars. We appreciate your business, trust and encouragement!

5 stars Customer since 2012

Atlantic Motorcar is consistently courteous, helpful, kind, willing, and boy, do they maintain cars well! One of the household cars is a 2006 BMW, which I dearly love, and even though it's got well over 100,000 miles on it, it runs like a Swiss watch. We TRUST them with this car. Of course, we trust them with the other car, too, a Subaru, but it's important to be able to trust implicitly that everything that needs to be done on your car(s) will be explained and done correctly. Moving here to Maine from Virginia five years ago, we had a BMW breakdown, AAA wouldn't come because "The NJ Turnpike is private property," so we muscled the large broken piece into place and limped to Maine, where we were advised by our new neighbors to go to Atlantic Motorcar. Ever since, we've been happy with them and with Bruce, for setting the tone of respectful customer service and work well-done.

Atlantic Motorcar Center replied:

Thank you Cindy, for your business and trust with your BMW. BMW service is a specialty of ours, we've been doing now for well over 30 years, and it is still a pleasure! Service, with personal care, that's our goal every time!

- Bruce

5 stars Customer since 2016

Everything was explained clearly to me and the work was completed in a timely manner.

Atlantic Motorcar Center replied:

Thank you for your business and kind words Elizabeth, we look forward to working with you in the future! For us, service is like life, its all about relationships.

- Rick

4 stars Customer since 2016

Great facility, great staff. Very thorough in their approach and explanations. Kept me updated on progress along the way. I felt at home and was productive using their business center while waiting. Top notch and I thank you!!

Atlantic Motorcar Center replied:

Thank you Alina, for the trust, business, and kind review.

We really do try to make our customer part of the entire service experience, in fact it should, and does center around understanding and meeting their needs and expectations.

- Bruce

5 stars Customer since 2012

Atlantic MC has always been very quick to accommodate us when service issues occur, an issue of critical importance when you are in need of critical diagnostic and repair and they often booked solid. Diagnostics have been thorough and the various paths forward for repair and triage have ALWAYS been spot on, honest, direct, and specific. The truth is, we own a Volvo that is 15 years old and was something of a lemon the day it rolled off the assembly line. We learned the hard way that other Volvo dealers in the MidCoast region are neither reliable in their estimates of time, costs, and have been outright shoddy in their workmanship. AMC is the exact opposite. They probe beyond the obvious first explanation for an issue and assess it fully, explain it thoroughly and clearly, and have always had the safety of their customers as their number one priority. I will also say that they treat male customers and female customers with the same level of respect, depth of explanation, and clarity of options. I trust AMC because their team is fully engaged and reveal clear expertise in all of their work. It's clear that all the staff at AMC take great pride in their work, their reputation, and are always asking for feedback about how they can better serve your vehicle and you as a client.

Atlantic Motorcar Center replied:

Thank you Mr. Jennings, we really appreciate your kind words, and your business!

Sadly, you are correct, all service facilities are not created equal, some have to cover the high cost of overhead and pass that along to the customer, or they are not upfront about the true cost of service - only telling you when they have your car all torn apart, worse yet is the facility that works on everything - and learns on your car, yikes!

Thanks that for your business, and taking the time to share your experience with AMC.

- Bruce and team

5 stars Customer since 2010

Excellent service as always. Thank you! Special thanks to Rick who picked up and then returned my car at my home. The automotive services you provide are top notch as evidenced by the continued performance of my car. Your customer service is the reason I bypass two Volvo dealerships as well as numerous other "foreign car" service centers. Also, I am so happy with your facility that I don't even bother looking around when it's time to buy a "new used" car as I know you will have gone through it with a fine tooth comb and there will be no surprises or disappointments. Thank you!

Atlantic Motorcar Center replied:

Thank you Linda and Shawn for your business, both service and sales over the years. Glad our Valet service from your home has been working out for you!

- Rick

4 stars Customer since 2012

Friendly, knowledgeable, , efficient service

Atlantic Motorcar Center replied:

Thank you Ann, appreciate your business!

5 stars Customer since 2012

Excellent service as usual.

Atlantic Motorcar Center replied:

Thank you Dr. and Mrs. Chow, we really do appreciate your business and trust over the years!

- Bruce

5 stars Customer since 2009

Thanks Bruce. Frank was incredible. We will be bringing all of our vehicles to AMC in the future.

Ken Comstock

Atlantic Motorcar Center replied:

Thank you Ken, we really appreciate your business and trust!

5 stars Customer since 2016

The technicians at Atlantic Motor Car were thorough and knowledgeable and were able to diagnose and fix my Mercedes Benz. They found a solution that had eluded previous mechanics. It's comforting to know that the repairs are done right and are warranteed. The best thing about getting my car fixed at Atlantic Motor Car is dealing with their staff. These folks are friendly, they go to great lengths to make the whole repair process as easy as possible, and they provide a loaner car when needed. I'm happy to recommend Atlantic Motor Car to anyone in the midcoast area.

Atlantic Motorcar Center replied:

Thanks David, Mercedes Benz are one of the cars we specialize in, and are very passionate about, the team really knows and loves those cars.

Always a pleasure to service and correct a problem that previous shops were unable to solve!

Thank you so much for your kind review, for your business and trust!

- Bruce and team

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