90.6% would refer friends and family to us

4 stars Verified customer

Nice pedicure. Love the warm neck pillow and quiet setting.

5 stars Verified customer

As always, my pedicure with Andrea was wonderful!!

1 stars Customer since 2014

The good part of this experience was the very good technicians that supplied the facial, massage, and pedicures. My daughters said they were very good. I speak only for my pedicure experience which was very good.

The process of arranging this spa party was NOT good. I spoke with Deb three times to arrange this and evidently this was not passed down to the front desk people. They knew nothing of it. NO table was ready as I was told it would be and I was even asked what color tablecloth I would like. I responded green and the cloth on the table was gold. Not a big thing but irritating.

I was also not informed that this was a unisex salon. Seeing a man taking a shower even though it was

frosted glass is NOT appropriate. Very surprising however. Having a man walk into the dressing room area while my daughter was sitting in a robe with a portion of the body partly exposed was disturbing also. I supplied a lunch for the party and the leftover sandwiches were placed in the spa refrigerator and were going to be taken home. They were forgotten. I received no telephone calls regarding this and went to pick them up the next day only to discover they'd been eaten. A telephone call to me stating that they were there would have been professional and nice. So I fed the staff and paid for it too. Shame on them.

Asha SalonSpa Butterfield replied:

Dear Judy,

Thank you so much for sharing you experience with us. We certainly do our best to meet your every need. We are so glad that each of you enjoyed your services, and apologize that our single person shower, single unit dressing rooms and waiting area was not to your liking. Our guest service team is always aware of parties that will be arriving, however it is our protocol to ask the name of each person arriving. We were delighted your husband was able to come in the next day and pick up the sandwiches that remained from your party and enjoyed hearing from him how great your services were. We will be contacting you regardless as we want you to have the best experience possible.

Best Regards

3 stars Verified customer

Average. Nothing special.

Asha SalonSpa Butterfield replied:

Thank you for taking time to share your experience with us. We do our best to uphold the highest reputation and meet your needs as desired. Please contact us at 630-953-1400 as we would love to speak further with you.

Best Regards

3 stars Verified customer

Average. Spa was nice, co-ed, shower is randomly placed, although nice, both men and women are using, provides little privacy. Services were good. Although my massage therapist was a smoker and smelled it on her. Not well organized for larger groups 4+

Asha SalonSpa Butterfield replied:

Thank you so much for sharing how nice your spa services were with us. We apologize that we didn't meet your needs having a single stall shower and single unit changing rooms. We are more than willing to accommodate a private party if that is preferred in future. We look forward to sharing pure devotion with you again soon!

Best Regards

5 stars Verified customer

I went in to get a partial foil and haircut and the service was phenomenal. Max was my stylist and I strongly recommend him. He was very professional and gave me exactly what I wanted!

Asha SalonSpa Butterfield replied:

Thank you so much for sharing how how phenomenal your experience was with Max . We too think he is fantastic and are so glad to share the best of pure devotion with you. We look forward to seeing you again soon!

Best Regards

4 stars Verified customer

A full service spa - for men and women. There should be separate changing areas and showering areas for men and women, as well as the relaxation area. It was awkward sitting in robes in the relaxation area, with men walking in and out. The relaxation area was right as you walked into the spa, so there was quite a bit of traffic in and out, which wasn't conducive to relaxing. The actual spa services were very good. I would go back for services, but not a "spa day".

Asha SalonSpa Butterfield replied:

Thank you so much for sharing your experience with us. We are delighted to know you enjoyed your spa experience. We apologize that we didn't meet your needs to have designated changing areas for men and women. Our single unit dressing room and large waiting area is meant for everyone's enjoyment, however we can look into meeting your needs better in future.

Best Regards

5 stars Customer since 2010

Mave was the BEST massage therapist I have ever had. I will come back and recommend her to others as well. Charming was wonderful with my hair color and blow dry. I was very impressed with both of them and the facilities are beautiful. Very relaxing and well done.

Louise

Asha SalonSpa Butterfield replied:

Dear Louise,

We are delighted to hear how much you enjoyed your services with Maeve and Charmi. They are both fantastic in their skill and here to meet your every need. We look forward to sharing pure devotion with you again soon!

Best Regards

5 stars Customer since 2008

Roshawn is great!

Asha SalonSpa Butterfield replied:

Dear Brenda,

Thank you so much for sharing how great Roshawn is. We too think she is an amazing esthetician and are so glad she is a part of our team. We warmly welcome you back and look forward to sharing pure devotion with you again soon!

Best Regards

5 stars Verified customer

Very personalized service! Spa finder card was cheerfully accepted. All services were priced as posted on website and through phone inquiry. A very satisfied customer.

Asha SalonSpa Butterfield replied:

Thank you so much for sharing how much you enjoyed your experience with us. We are so glad to share the best of pure devotion with you. We happily do accept Spa Finder and other third party gift cards and are so glad you chose our salon to use them at. We welcome you back and look forward to seeing you again soon!

Best Regards