Took over a year of myself and insurance calling to get the office to bill insurance correctly for a routine eye exam. Overcharged on copayment and then hassled for a year to pay a balance insurance covered! Will NOT be going back nor do I recommend anyone.
Cool funky office. Staff was courteous and professional. Dr Medina was very professional. Had a 3pm appointment. Almost no initial wait but considerable wait time between session with the tech and brief session with Dr Medina. Dilation and another long wait, even after tech said I was dilated. Another brief session with Dr Medina before being sent to optician about 4:30. Susan was the most genuinely friendly person I met. She was helpful and patient through the selection of new glasses. Dr Medina told me to come back if the glasses didn't correct my vision to my satisfaction. That made a seriously positive impression. Don't think I've ever had an optometrist say that.
The facilty was confortable and inviting, staff was polite and professional, Dr. Medina was down to earth and helpful, went over the details with me which was helpful. Cost was an issue with me so they were able to work with me on selecting what I needed.
I am always so nervous when it comes to dentist , but Dr. Hamilton and his staff always put you at ease. They are always concerned about you and your health. I am so blessed to have a wonderful and caring dentist!!!!!!!