Can't say enough about how grateful I am for Dr. Hancock not only seeing me on a Saturday, but being the one who offered and suggested he do so. Top notch care and excellent service, also wonderful and cordial staff. Thanks again so much
I called to see if you were taking new patients. A young lady by the name of Laura was courteous and took the time to answer my questions and help me schedule an appointment. When I arrived I was greeted quickly. The young lady that took me back was very kind. The doctor that Laura had recommended took his time and didn't seemed to rush me out of the room like most doctors do. I had a wonderful experience and plan to continue to use your office from now on (especially since you now take my insurance).
I enjoyed seeing the article in the paper about Dr. Hancock being a LHS graduate and how he practices in Lufkin. As one of his many past teachers that use him as a doctor, I will attest to what a wonderful job he does in his profession.
I always enjoy my visits at Southwood Drive. Everyone is so friendly, we are pretty much on a first name basis there. That is our Home away from Home. LOL I know all my dogs are in the best of hands when they are there. And bless their hearts Dr Penn and Dr Ashburn probably expect my after hours and weekend calls and they are always friendly on the phone. They call me back quickly and make me feel so much better after talking to them. Thanks for all you guys do for us.