Tried to charge me $1400 to clear my Check Engine Light due to a "broken ECU" (car computer) which would cause me to fail an emissions test. Called and told them I would be back to pick up my car to go get a 2nd opinion. Well apparently 5 hours notice to put the ECU back in my car (probably a 20 minute job) was not long enough b/c when I returned, it was still not ready so I had to come back the next evening. When I picked up my car, I was surprised to see the check engine light had turned off and I also passed my emissions when I took it to get tested a few days later! So what if I had gone through with the "repair" without checking first? That would have been $1400 down the drain! Now that I think about it, I am pretty sure the CEL came on in the first place b/c of a blown fuse a few weeks back that I ended up replacing and all that needed to be done was reset the ECU and/or battery. But of course they wouldn't have told me that. These people use high pressure sales tactics to prey on people (women especially) who they think do not know any better. Unbelievable. Do not use these crooks! Would not recommend this place to my worst enemy.
America's Service Station - Cobb Pkwy replied:
We do our absolute best to correctly diagnose every vehicle that comes into our shops. With an engine light once it is reset it may stay off for an extended period of time until the system rechecks. Please contact us and we can go back through the testing but rest assured no one has attempted to take advantage of a woman or any other customer.