95.7% would refer friends and family to us

1 stars Verified customer

Disappointed with handling and outcome of repair.

3 stars Verified customer

I was a bit surprised at the final invoice, I was given a preliminary quote and then a larger number in the end after the work was completed.

1 stars Verified customer

As a long time customer I was very disappointed with the outcome of this visit. I explained the door/window issue but do not think the entire problem was evaluated correctly the first time. I have now paid for a replacement part but still cannot use the door/window 100% and still need to

replace the door. The labor discount was appreciated.

4 stars Verified customer

Great service, very pleased!

5 stars Verified customer

Always courteous and helpful staff.Competitive rates .

5 stars Verified customer

pleased as always. Been going here for years, since my 20's.

1 stars Verified customer

Most disappointed - not with work done on auto - but service. Not notified when car ready - spent additional hour plus waiting. Realize there was considerable confusion - 2 talkative women, dog, etc. Why was there a message on my home phone saying car was ready when I distinctly said I would wait there? - - as have done for the past 10 plus years.

4 stars Verified customer

came in and needed a tire repair and quote for new tires

at the end of the day the tire was repaired and replaced on the car

5 stars Verified customer

always very helpful with last minute car troubles always willing to take a look and give advice.

2 stars Verified customer

I've always been very happy with the service at American Tire & Auto Care. But I had three problems with the Mobil 1 oil change on my Mini yesterday, one new problem and two I apparently overlooked during previous oil changes. The new and biggest problem was that it took an hour and 35 minutes. I know they also check fluids and tire pressure, but it still shouldn't take that long. The second problem is that they've recommended another oil change in 3,500 miles or 3 months. Mobil guarantees protection for 15,000 miles for this synthetic oil. While I'd never go that long without a change, I think at least 7,500 miles is perfectly safe and don't understand the 3,500 mile recommendation. I also wasn't happy with the cost, which was $75 including tax, and after a $15 discount. While I'll probably return in the future for other services, I'll probably look elsewhere for my oil changes.

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