I love going to Amai for my special occasions and was excited to be able to book three services in one day, in conjunction with a spa lunch and a joint service with my mother. Booking was easy and convenient and the staff went out of their way to make sure our day was planned for perfect pampering. While lunch and our joint pedicures were wonderful (my pedicure is still flawless a full two weeks later!), I was underwhelmed with both the facial and massage. It's hard to describe my facial experience this time around... but I guess it just boils down to the fact that it didn't live up to my previous (fabulous) experience. And it would have been beneficial to be asked at the time of booking if I had a preference in massage technique so I could have been paired with the right masseuse. I will definitely be back, but will make sure to request my favorite technicians next time!