My husband and I both had 90 minute deep tissue massages last weekend.
Regarding the actual service:
At most spas, when you reserve the same service, it might vary from therapist to therapist but the “routine” of the service should be the same. For example, during my massage, they put a hot towel on my back and placed scalding hot stones on my back. I had to ask her to remove them after a few seconds because they were too hot. My husband did not have this done (he did not miss out). Additionally it seemed that they were finished with the massage early so they just spent the last 10 minutes on the scalp which did not feel good. Probably the weakest and most disappointing massage I’ve received, aside from the massage school I went to once. It took about 5-10 minutes before my therapist started massaging me with any kind of lotion, before that it was just dry and felt hot from the friction. Even after, she did not use any oil and very minimal lotion. I was very clear with her at the beginning that I prefer a very firm massage, and when she asked how the pressure was, I asked for more, then it was painful and then trickled off to a Swedish massage. Often she would stop massaging and use her hand or forearm to apply “pressure,” but it just felt like she was resting her hands. It is disappointing to be thinking of other great massages you’ve received while you are in the middle of a mediocre massage.
Since the facility was so small, I could hear the receptionists and other guests talking in the lobby, which was really distracting. My therapist didn’t present herself very professionally. She wore sneakers with several tattoos exposed and looked like she just rolled out of bed. The staff seemed friendly, though overly chatty with each other. The receptionist tried to sell us on the monthly membership plan before asking how our service was. Over all, the massage was mediocre at best. It was a waste of the Spa Wish gift card my husband received for his birthday and a waste of money for me. Very disappointing, as I really wanted to like this place. 1 star because a mediocre massage is better than no massage (maybe?) and 1 star for the seemingly friendly staff.