I originally had an appointment for a massage, I arrived a few minutes early and asked if they could fit me in for a brow and chin wax, which they were kindly able to do. Marina did by brows and chin, she did an excellent job, very professional, she really knows what she is doing. My massage was with Danielle. The massage was not too hard or too soft, just right, Danielle seemed to know where to apply pressure, so the massage was both relaxing and therapeutic. Overall my experience was top notch, the staff at the front counter are always kind and helpful, especially Koko.