12028 Spring Cypress Rd
Tomball, TX 77377

Mon: 7:00AM - 6:00PM

Tue: 7:00AM - 8:30PM

Wed - Fri: 7:00AM - 6:00PM

Sat: 8:00AM - 2:00PM

Sun: Closed

97.2% would refer friends and family to us

5 stars Verified customer

Wonderful customer service!

Accurate Auto Center replied:

Mr. & Mrs. T,

We strive to make the experience at Accurate professional and pleasant. We understand that often - folks don't like to walk through that door. (No because of us - of course)

We truly care about our customers and are committed to provide excellent service at a fair price.

Cyndi & the Accurate Family!

5 stars Verified customer

Great customer service. They were honest and respectful.

Accurate Auto Center replied:

Mr. H., All of us at Accurate Auto Center would like to THANK YOU. Great customer service, Honest and Respectful are our 3 most important GOALS each day.

We assure you, we will continue to do our best to earn your trust.

Cyndi & The Accurate Family

5 stars Verified customer

Excellent and timely repairs.

Accurate Auto Center replied:

Accurate Auto Center understands how important your vehicle is and values your time.

Remember - if you refer a new customer to us - you get a FREE OIL CHANGE!

4 stars Verified customer

Did a lot of work in a short time for very good price. When they replaced the belt, I wish they had replaced the pulley wheel also. Now have chirping when I come to stop signs and lights.

Accurate Auto Center replied:

Jeff, please bring your vehicle back by and let us take a look and listen at the Chirping noise. Could be an adjustment.

Ask for Christopher Gilbert our Operations Manager. He will personally take care of.

Cyndi L. Herzing

5 stars Verified customer

Service was great. Had my car back the same day.

Accurate Auto Center replied:

Mr. C.,

At Accurate - we understand the inconvenience of not having your vehicle and do our best to get it back to you as soon as possible. We do offer a shuttle to pick you up and drop you off - if ever needed.

We appreciate the trust and opportunity to care for your vehicles.

Cyndi & the Accurate Team

5 stars Verified customer

The services was outstanding. They had my truck ready within a couple of hours. They even honored my coupon with no problems.

Accurate Auto Center replied:

We are glad to hear of your outstanding experience. For 35+ years we have strived to provide great automotive repair & service. Please let us know how we can improve on "Greetings and Follow up on your other Services.

Cyndi & the Accurate Team

1 stars Verified customer

Terrible experience. Truck was not done when they said it would be done. They did not address part of what needed to be repaired and when they told me what the problem was and repaired it that was not what was wrong so I paid for a repair that I did not need and I still have the same problem. Typical mechanic shop. I wouldn't send anyone there

Accurate Auto Center replied:

Mr. D.,

We are sorry to hear that you did not have a great experience with our Shop. Yes, on your first visit, we forgot to do the Alignment check on your vehicle. On 2nd visit - due to having suspension issues your Alignment could not be done.

To offer Good Will ***we generously did $1635.58 of repairs to your vehicle and only charged you $386.51. ***

As you signed for and was shown ***you declined the other parts necessary to complete the repairs and have bad tires.***

~~We stand behind our repairs and have a signed Repair Order that contradicts your statements above.~~

Yes we overlooked your Alignment request on your 1st visit and have implemented policy and procedures.

For 35+ years and other reviews show we do our best and take honesty & integrity in our industry very serious.

Cyndi & the Accurate Team

5 stars Verified customer

Professional with personal touch. Exceeded expectations for service. Car wash was way beyond expectations. Have a lifelong customer

Accurate Auto Center replied:

We love to hear when we have Exceeded expectations. We strive to under promise and over deliver. And even more - Life Long Customer! We will do our best to continue to earn your trust and the opportunity to care for your vehicles. Yes clean Vehicles are Happy Vehicles!

Cyndi and the Accurate Family

5 stars Verified customer

I took my mom's car here to have the brakes checked and fixed. The staff was very friendly and helpful, even though they were very busy they took the time to talk to me and thoroughly check out the car. They fixed the car in the time frame that they said they would and even gave her a courtesy pick up from home to get the car since I was out of town.

Accurate Auto Center replied:

Mr. H, as a Woman owned business, Accurate understands and values the Automotive needs for women and strive to provide great service at a fair price. Know that your mom's car is in great hands when you are out of town.

Cyndi and the Accurate Family.

5 stars Verified customer

Great Service. Robert is always helpful and the best.

Accurate Auto Center replied:

Glad to hear. And yes Robert is an important part of the Accurate success family. However don't too many nice things. He is already full of himself. Did he ask you to bring him cookies?

Cyndi & the Accurate Team

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