97.2% would refer friends and family to us

5 stars Verified customer

As always , great service and great communication!

5 stars Verified customer

My experience (except for the bill) was superior. I am so happy that I have found a neighborhood auto place that I can trust and that is so super friendly and customer savy. Every single person I dealt with was more that polite and friendly - thanks for being in business for 38 years - that means a lot. You will see a lot more of me. Hope you don't get tired of me.

Thanks again

Vicki

Accurate Auto Center replied:

Ms. Vicky,

We are so glad to hear of the superior experience you received. Now for the Bill part - yes several folks have mentioned and we have given serious though to doing all this for FREE however we cannot seem to get our suppliers, utility, banks and employees to agree do this.

However know, we offer a 36/36 Warranty, great service at a fair price.

And now that you are part of the AAC Family, of course we welcome you anytime.

Cyndi & the Accurate Team

5 stars Verified customer

Great place to take a vehicle.

Accurate Auto Center replied:

SAG,

As a business owner we understand the importance of keeping your vehicles maintained, safe and back to work as soon as possible.

We welcome small business/Fleets and offer fleet discounts to the employees also.

Cyndi and the Accurate Auto Center Team

5 stars Verified customer

Great service and very nice people! They explained everything in detail and were very helpful.

Accurate Auto Center replied:

Ms. M,

It was great to meet you and we will strive to continue to earn your trust.

Cyndi & the Accurate Family

5 stars Verified customer

Accurate diagnosis, quick repair, friendly people.

Accurate Auto Center replied:

Mr & Mrs M, For over 35 years of caring for our customers vehicles, we understand the need for prompt repairs. Treating customers as friends and family is our goal. We know there are many choices out there, and appreciate you allowing us to earn your business.

Cyndi & the Accurate Auto Center Family

4 stars Verified customer

Everything worked great except y'all made me pay my bill. What's up with that? Haven't you ever heard about how good it feels to give? ((8

Accurate Auto Center replied:

Why Mr. S, to stay in business to be able to care for others vehicles - we have to charge. However as you know, we "GIVE" Great service at a Fair Price.

And since you like to GIVE us a hard time, we like to GIVE it back to you! We appreciate our customers!

Cyndi & the Accurate Auto Center Team

5 stars Verified customer

The entire team at Accurate was very interested in making sure my automobile was taken care properly and prompt.

They identified the brake issues and recommended new parts and noted they could order the parts and have ready to go within 5 hours. They provided a free ride to my home and also came back to pick me up at my home when the car was ready.

Doyal Perry

Accurate Auto Center replied:

Mr. P, as a long time customer of Accurate, we are pleased we continue to earn your trust and business.. For 35 years, we have been caring for our customers vehicles. We appreciate you and Mrs. P. and consider you part of our Accurate Family.

5 stars Verified customer

Wonderful customer service!

Accurate Auto Center replied:

Mr. & Mrs. T,

We strive to make the experience at Accurate professional and pleasant. We understand that often - folks don't like to walk through that door. (No because of us - of course)

We truly care about our customers and are committed to provide excellent service at a fair price.

Cyndi & the Accurate Family!

5 stars Verified customer

Great customer service. They were honest and respectful.

Accurate Auto Center replied:

Mr. H., All of us at Accurate Auto Center would like to THANK YOU. Great customer service, Honest and Respectful are our 3 most important GOALS each day.

We assure you, we will continue to do our best to earn your trust.

Cyndi & The Accurate Family

5 stars Verified customer

Excellent and timely repairs.

Accurate Auto Center replied:

Accurate Auto Center understands how important your vehicle is and values your time.

Remember - if you refer a new customer to us - you get a FREE OIL CHANGE!

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We ALWAYS look forward to seeing both docs. WE MADE APPOINTMENTS for 2 dogs Sat. One dog was seen for 2 of the 3 issues almost immediately (the 3rd issue never addressed), the other dog was not seen for OVER an hour. The word "walk in" was used and that was not the case, we had appointments. We FELT like we were very inconvenient walk ins. Lack of communication must have contributed to the delay but even a small apology would have helped.
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