The best thing about Access Dental is my dentist! She is personable, knowledgeable, skilled in dentistry (she rarely causes me pain) and if she does, she works to ensure that it won't happen again. As long as she is there I will always be a patient.
Overall, I find the staff to be accomodating, but have had one or two experiences (over the course of several years) where someone on the clerical staff has been less than pleasant, but most of the time everyone is very professional in thier behavior. The place has a bit of a "no-frills" vibe; due, I think to its being in an older building.