90.9% would refer friends and family to us

5 stars Customer since 2009

I showed Brittany, my master student, exactly what I wanted and she listened. She gave me GREAT advice, listened to me and I left there VERY SATISFIED!!!!

4 stars Verified customer

Nice facility. Did not like the outcome of my service (color not what I wanted). Student did a good job and was customer focused - just didn't like the color.

4 stars Verified customer

Derrick was good =)

5 stars Customer since 2014

My visit to Aveda was very pleasant! I will definitely be going again. I've already recommended it to many of my friends. Derrick cut my hair and did a very nice and thorough job! My next appointment will be with him.

4 stars Customer since 2014

First of all, this is a teaching environment so you have to be patient with the hairdresser, who is a student. Allow yourself extra time, as some of the students are understandably slow. My recent experience was with an especially slow student. She was a sweetheart, but obviously very unsure of herself. She called upon the teachers for help every few minutes. A haircut, wash and style took 2-1/2 hours! I have been here before and this is not the norm, so maybe she was not as far along in her studies as my previous hairdressers. Nevertheless, the students are closely monitored, and a teacher makes sure the services are performed correctly and to your satisfaction, and they will make any corrections necessary. The prices are great if you have the time and patience, and I have never been unsatisfied with the finished product.

1 stars Customer since 2014

I had my first visit to Aveda and was fine to begin, they consulted their teacher and we had a plan to highlight and "brighten" my hair. Well I was in the chair for 5 hours, and had to cancel plans I had because my hair took half a day to do. Then my hair was bleached and was not toned, so I have white bleached highlights with some orange streaks to go with it. My hair is naturally light brown so the fact that they did not get these bleached highlights to my roots is pretty obnoxiously obvious. I know they are students but this should not be happening on real peoples hair.

4 stars Customer since 2011

My stylist was wonderful. I loved the way I looked at the end of it. My only issue was with the checking out process - there were 9 people in front of me and even with three receptionists it took 15 minutes.

4 stars Verified customer

My hair has lots of resistant grey and there is a lot of it!

She asked questions and solicited instructions from the educators.

Nice 'touch'...no pulling when detangling my hair or removing foils.

4 stars Verified customer

Tina did a great job in cutting my hair! I felt pampered and well taken care of.

3 stars Customer since 2009

Been coming to Aveda for many years and have noticed recently that students are often running late. My appt was at 3:30 and by 4pm I was still waiting and approached the front desk. I was told that she would be another 20-30 mins. It would have been nice if someone had told me that when I checked in. I decided to cancel the cut and just do the color as I was I running out of time. At 4:15 I was offered a junior student which I accepted at it had been 45mins. The student was very apologetic on behalf of her fellow student and did a good job. However the front desk should do a better job of managing the clients waiting for appointments and tracking the students punctuality

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