89.3% would refer friends and family to us

5 stars Customer since 2016

I am very pleased with the outcome of my color and cut. I will gladly return to AVEDA for my retouch and some other services they give. Everyone was very helpful and quite pleasant!

5 stars Customer since 2015

I had a great experience. My stylist was Neffie and she very nice ,personable, and full of knowledge. She made me feel very involved in the haircut process. I don't get my haircut as often as I should, I usually just get a trim. But I trusted Neffie with cutting about 3-4 inches off my hair and adding in layers. I'm glad that I went that route, because I absolutely love my haircut. Neffie also explained what she was going to do prior to every cut she made and educated me on how not to wash my hair everyday and the benefits of different product.

I highly recommend Neffie!!!

5 stars Verified customer

It was very relaxing!

3 stars Customer since 2016

Overall the service was good. I went in fir highlights to definition and blend my roots. The results were My hair had definition but the roots were not fully blended. There was 1/2 inch of the riots that were not traested . Th highlits on the top of my head on the part left a 1/2 untreated. I received a csll from Arveda the day after my visit to inquire about my service. I gave them the same feedback. They said someone from the salon would call me to correct the problem. I never heard back from the salon. I was disappointed I still had a line of root growth the day after my appointment .

2 stars Customer since 2016

I was there 8 hours for red highlight and got no red high lights at all maybe they look like a cooper color but honesty I went in with brown hair and came out with brown hair. the 8 hours was absolutely ridiculous. I will never go back and never recommend any one to Aveda. the place is beautiful and maybe the other service are good but honesty to say to save a few dollars it was not worth it anyway they still charged me 145.00 and simply offer me to come back to get a correction.. REALLY???? I don't have that time nor that patience to go sit there and waste my time to maybe, hopefully, or pray I get the results I went in for. The master student was very nice but it seem to me that the instructed who looked like she didn't even want to be there didn't know any more then the student. I felt over charged and my time was not respected I would have asked for a full refund at least half but didn't want to spend another minute there.

4 stars Verified customer

Excellent staff. Love my new haircut. Only minor issues for a 30 minute wait time. All else was perfect!

5 stars Verified customer

Brooke did an awesome job!!

3 stars Verified customer

Very good service but, once again, the Hand Massage that at past inquiries I was told was part of the hair service I get (colour retouch & cut), was forgotten. For once, I was late for an Aveda appointment but not terribly late. I tried to call and explain my lateness and that I was on my way but with the numeric prompts I hung up the phone, after all I was driving. I parked and went inside where there was a line (queue) and when I spoke to a gent at The CheckIn desk he told me I no longer had an appointment but that he would try to get it back. I wondered what the outcome would be for being late. I am glad he was able, on the system, to actually make a new appointment for me.

At the end a student next to my student exclaimed when asked about the rest of her day b4 the graduation celebration that "she would DIE if she had another guest." A little insulting being that I am a guest. The good news was that when I got hime I discovered in my home Mailbox (for snail mail) that my new Pure Privilege Card has arrived.

4 stars Customer since 2016

The welcome I received from the front desk politeness and offers of beverages to the last minute paying for my service and purchase made me feel very good and pampered. My stylist Janice was friendly yet totally professional. She understood my wishes and the Educator agreed with her on the choice of products. The shampoo felt good, specially accompanied by the nice scalp massage. I was surprised of the single shampoo application of the shampoo. I was a bit surprised by the intensive conditioner spray treatment. It smelled very strong and I was coughing a lot before Janice got me water. The blow drying took a bit longer than I am used to but I understand the concept of "clinics" for students to do their practicum. Today, the day after I am not as thrilled because my hair ( yes soft) is quite "limpy" and wont stay off my face.

5 stars Verified customer

Excellent service as usual. Congratulations to the student who I had. She was getting ready to graduate the next day and she did a really fantastic job stepping in for my usual student who was not available.