90.3% would refer friends and family to us

5 stars Customer since 2009

Loved my service and stylist.

3 stars Verified customer

Very disappointed. Paid for a master and did not get the services of a master student.

The student did not appear to have a basic knowledge of colouring. Hair was red at the roots. Color did not stay long enough.

She NEEDED HELP with blow drying!!!!!!

I wish Aveda would respect the customer enough to be straightforward and not try to pass a unexperienced student for a master.

3 stars Customer since 2011


My hair dresser Shasha is a flower! However I feel that my hair didn't have as many layers as I which, also when styling it turned out flat, instead of showing the layers. Also my hair was so hard that when I got home I had to wash. It is still very hard... I don't know what is going on... :{

I love how the highlights turned out.

5 stars Customer since 2012

I Love Aveda, The Products, The Salon, The Institute, The Experience.... I have been a faithful customer for years. What I don't Love is that an 11 am appt renders my entire day useless and I don't leave until 5. I just wish there was a way to speed up the process a little bit it's a bit taxing on the clients

2 stars Verified customer

was on time for appointment, wasn't even started on until 40 minutes later

I will never recommend aveda for a bridal party or nails again

polish was cheap and applied VERY messily

3 stars Verified customer

The haircut is perfect; the blow dry a very bad experirnce. The technician's hair dryer was way too hot and burned my hair. I am not sure if the instructors told to use a small brush, and blow hair in all directions, I mentioned I have had the same style over 20 years, and twice now I have experienced Technicians did not realize to use a large brush, use tonic at the roots, to create volume with a bob hairstyle...frustrating!

5 stars Verified customer

My facial and massage were fantastic. The student was very knowledgeable and made sure my comfort came first and foremost. I felt so renewed and my skin looked amazing. I enjoyed the experience so much I already booked my next facial and plan to make it a monthly act of kindness to myself. I have been using their salon services for about 2 year's now.

1 stars Verified customer

My time at Aveda this time was not the best. I originally had my appointment at 1:30pm and it got moved to 2:15pm, however I was not brought back for service until 3pm. Which has never happened before... Once the treatment started the color I choose was the wrong pigmentation and instead of a dark purple hair I left with red hair. They offered me the guarantee service within 7 days for the color correction, however tgey don't have appointments for the next Saturday and since I work the rest of the week and the process of coloring takes 4 hrs I can't go during the week. So now I have to wait and see what they can do or say with a hair color that I didn't choose....

3 stars Verified customer

The student, despite a "masters B" student did not seem confident at all. I asked her to do my eyebrows and she told me afterwards that she had never done it before. Lucky for me that she got some help from someone who had a bit of experience.

5 stars Customer since 2014

My massage was just wonderful. Better than some Ive had at massage Envy.

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