90.6% would refer friends and family to us

5 stars Customer since 2010

My master student was amazing. Professional, friendly, precise. Did amazing work!

5 stars Customer since 2011

It wasreally good especially since for once,It wasn't crowded but the service was excellent as always

Had hair and nails done...both look great.

thanks so much

5 stars Customer since 2014

This is a great place. I will keep coming back and refer all my friends, too!

5 stars Verified customer

loved Jesina..was very caring about my results and did an amazing job

3 stars Customer since 2014

I love Aveda products and this location. I've referred people to the institute on several occasions, however I have not been completely happy with my mani/pedi services. The first service I received was just ok. The technician was considerate and focused on doing a good job but a bit slow. This second time I received a new student and I was her first client. The instructor came by before the service started but did not check-in at all with this new student - to address questions or even client concerns. I thought this was a big oversight, especially for a student working with her first client. She was doing her best but I had to give her some helpful advice and I am by no means skilled. The service was suppose to be 1.5 hours (that's how long my first one was and that's the information I received when I called and spoke with the receptionist). Instead it two hours and I didn't have time to get my nails polished. Checkout was slow because the student was not in the system and the receptionist offered no apologies for the inconvenient wait. Needless to say I was a bit disappointed with this visit but I do hope to return for a better appointment.

4 stars Verified customer

Good haircut!

5 stars Customer since 2014

Shantelle was an amazing ,sweet person and I look forward to my next appt! Great job......Thanks

5 stars Verified customer

I couldn't ask for more. Great price to go with amazing results, people and just all around atmosphere. I just love my hair!

3 stars Customer since 2009

The last three visits I have had issues with my appointments being moved or severely delayed. I have coming to this salon for over 6 years and wonder if the allocated times students have May have been cut short as this seems to be now an ongoing problem. On this particular visit my appt was at 2pm, I was called at 11am to say they moved it to 3pm as the student was late. Arriving at the salon at 3pm as expected they had allocated me to a different student and it now was 3:30. For a mother arranging time away from children and sitters is challenging and this is an inconvenience to have appts moved constantly. This will deter me from coming here. My previous appt was delayed an hour but I was not told prior and waited in the salon to be seen before complaining to a manager.

Student Anthony was great, my color and haircut was done professionally and he was a fun stylist. I enjoyed my appt with him and will request him again should you be able to get appts times under control. I used to recommend this salon to my family and friends but will be refraining from doing so in future due to the delays.

1 stars Customer since 2009

This is one of the first time I'm disappointed ,my hair look unchanged ..... And I wanted a haircut :(

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