The nurse for Dr Purcell, Sr. was great as is Dr. Purcell, however, the number of people in the waiting room and the wait time to be seen was not good. The receptionist was busy on the computer and there was another person trying to check in before me. She did apologize for the delay. In addition, the check out was also slow and i walked out without paying for copay. I know they will bill me the $10 copay.
The doctor is terrific, but the customer service in the office was NOT!