Local businesses
Japanese Auto Masters
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. The only option for the repair of Japanese automobiles was high-priced dealerships. Our customers wanted alternatives. With this in mind, Tom set about creating the premier independent full-service shop catering to the owners of Japanese and Asian-made vehicles right here in Virginia Beach. In recent years Japanese Auto Masters has evolved to include maintenance and service to Ford, GM & Chrysler vehicles as well.
100% of customers would refer friends and family to us.
excellent job always
scottg, Virginia Beach
A friend referred me to Japanese Auto Masters. I was tired of paying premium prices at the dealership for the same amount of work. Thank you for the excellent work and professionalism Japanese Auto Masters.
Feb 19, 2012
- 3 days ago
Comments from the automotive shop
We pride ourselves on being a premier independent full service repair facility AND an alternative to high price dealerships. Your kind words are greatly appreciated!
Easy to schedule
Short wait time
Clear explanations
Courteous staff
Cleanliness
Videos
ReviewsReviews with the seal are exclusively certified by Demandforce, Inc. to be from our customers.
Excellent Service
Feb 12, 2012
gwendolynj
, Norfolk
I was in and out within 45 minutes for an oil change. Also, I was given an overall review of what repairs need to be taken care of within the next few months with an est cost. The staff are always friendly with great customer service.
- 10 days ago
Comments from the automotive shop
We are pleased that you are happy with the service provided!
The best place to g in town
Feb 11, 2012
anonymous
We get wonderful friendly service every time we take one of our vehicles to Japanese Auto Masters. They have never said no to any of our requests and have done a perfect job every time!
- 11 days ago
Comments from the automotive shop
Thank you for the positive feedback!!!
Service
Feb 11, 2012
meltonb
, Virginia Beach
I have been a customer for over fifteen years and have always been pleased with the service given. The last repair was no exception.
- 11 days ago
Comments from the automotive shop
We are glad to have you as a customer!
Quality Service
Feb 11, 2012
martyb
, Virginia Beach
Straight shooters. Fair prices. Highest quality maintenance and repair.Total satisfaction with service over the three years I've been a customer.
- 11 days ago
Excellent Service
Feb 9, 2012
marys
, Virginia Beach
They are always helpful and alert you of issues you may have in the future that you and they will keep a close watch on. No hard selling which is nice for a change.
- 13 days ago
Comments from the automotive shop
We are glad to have you as a customer!
Certifications & Memberships
Quick Facts
Hours:
Mon - Fri: 7:30 AM - 5:00 PM,
Sat - Sun: Closed
Services Offered:
Alternators and Starters, Batteries, Brake Repair, Brake System Repair, Computer Diagnostic and Repair, Cooling System Diagnostic and Repair, Cooling System Flush, Domestic Repair, Drivetrain Service and Repair, Electric Repair, Electrical Repair, Electrical System Diagnosis and Repair, Emissions System Diagnostic/Repair, Engine Performance and Tune-up, Foreign Repair, Fuel Injection Diagnosis and Repair, General Repair (Aftermarket), Headlamps and Vehicle Lighting, Heating and Air Conditioning, Ignition Systems, Import Repair, Japanese Repair, Muffler & Exhaust Repair, New Tire Replacement, Oil Change Facility, Oil Changes, Radiator Repair, Service Department, Shock and Strut Replacement, Steering and Suspension, Timing Belt Service, Tire & Brake Repair, Tire Repair, Transmission & Clutch Repair, Transmission Fluid Service, Truck Repair, Used Car Evaluations, Wheel Alignment
Payment:
American Express, Cash, Debit, Discover, Mastercard, Napa Easy Pay (Credit Card), Visa
Insurance:
Most insurance accepted
Languages:
English
Dental