94.7% of customers would refer friends and family to us.
Great manager! Chelsea rocks! I have been having issues with my car for the last 2 years. My compressor detonated about a 1/2 mile from the service shop. I called Chelsea and she came after hours to assist me, then she talked to the manufacturer for at least 2 hours to get them to replace my compressor. She and her guys also fixed my car for a reasonable price. You even get a loaner while you get your car fixed. I am grateful I didn't have to rent a car and that Chelsea and her gang did an amazing job. They have ensured that I will never take my car to another service facility! I will be taking my new car (when I get rid of my current headache)to the crew in Ellicott City.
Brought my car in as a result of a groupon coupon. Had just ended a relationship with a repair shop I had trusted for years when they did a bait and switch tactic on me by changing the price quoted . . . after they performed the requested 24 month maintenance work on my vehicle without performing a requested and factory required oil change just around a month ago. My experience here was fantastic. Today's service was a little more costly than I had expected since I though all that was needed, based on the service provided by my old repair shop, was a tire rotation and oil change. Instead I was told over the phone that the transmission fluid needed changed. While I normally might have questioned the need for the service since I was not present to check the condition of the transmission fluid and it was not required maintenance for another 9,000 miles it only took a few minutes driving the vehicle after the maintenance was performed to notice the difference in the shifting of the automatic gears. Great service from a professional group of mechanics. I would recommend their service to anyone who cares about their vehicle.
Great service at a fair price with no nonsense
Had an inspection for a Maryland title; the staff was easy to work with ... thanks for your help.
As always I had quick efficient service. The employees are always willing to go the extra mile to figure out what is wrong with my van and fix it as quickly as possible.
Eric at Woodbrook Sunoco really cares about his customers and their cars. I have never had a mechanic actually put my car up on the lift and show me specifically what had broken and why it needed to be fixed.
Thanks Eric!