The Vision Store

We are pleased to welcome you to our practice! Our commitment is not just in meeting your expectations, but in exceeding them! Because we know how much your eye health and appearance can mean to the quality of your life, we are committed to excellence in servicing your complete eye care needs.

83.3% of patients would refer friends and family to us.

Best eye exam ever! Staff was friendly,...
, Rio Rancho

Best eye exam ever! Staff was friendly, knowledgeable, and efficient. Frame selection was very good. This is a true medical office. It's the most beautiful facility I've ever seen. Everyone in the Albuquerque area should have their eye care here.

- 4 months ago
The Vision Store 5.0
118 reviews
  • 5.0
78 reviews
  • 4.0
17 reviews
  • 3.0
9 reviews
  • 2.0
7 reviews
  • 1.0
9 reviews

ReviewsReviews with the seal are exclusively certified by Demandforce, Inc. to be from our patients.

  • 1.0
The costs are not clearly explained...
The Vision Store

The costs are not clearly explained until they put a used car sales man approach on you to get you to spend a thousand dollar on new glasses even with insurance. Before you have any services done get a full breakdown of the costs. They don't give you any information till your ready to walk out the door despite what they say in response to other posts. The exam is OK but be prepared to get taken to the cleaners on the glasses if you are not careful.

- 3 months ago

  • 1.0
I would strongly suggest you avoid...
The Vision Store

I would strongly suggest you avoid this establishment. They don't explain what you options are in terms of glasses. The costs end up being much higher than what you think would be reasonable even with insurance. If you use them make sure you get a detailed breakdown of prices before you let them provide any services. The eye exam is OK but the glasses are badly overpriced in my opinion.

- 3 months ago

  • 2.0
Very nice new office Very convenient...
The Vision Store

Very nice new office
Very convenient location full service uncomfortable with the lack of personal attention for my child's first eye exam no one asked why he needed an eye exam...and did not explain what was happening very well to him with each different part performed. probably not the place to take children under 12 years old. Also appointment was long would have been nice if when scheduling as new patient we were told how much time to plan for. Left feeling like we needed to get second opinion would have had more confidence if we were given the prescription at end of visit instead of asked to purchase glasses from them.

- 4 months ago

  • 5.0
The doctor and staff are very nice.
The Vision Store

The doctor and staff are very nice. I like the new store. They accept my insurance which is always nice. They offer a variety of extra tests for good eyecare. My sunglasses arrived in a timely manner. I like being able to come on a Saturday.

Keep up the good work.

- 4 months ago

  • 1.0
worse service
The Vision Store

I'm 52yrs old I went for an eye exam and ended up buying eye glass there. Bad mistake. I've been without glasses for two weeks and still don't have them. I need my glasses for everything work driving reading exc. I never had to wait this long for glasses in my life.these people can care less about there clients being without there glass
Or being able to function without them. After talking with numerous friends in bernalillo not one them had anything good to say of this place. Why don't you place the bad reviews. Again bad mistake. Will never recommend or deal with this place again.

- 4 months ago
Comments from the business
Dear Mr. Aragon, our staff appreciates your business. Your promise date for the first pair was for 2/15/2013 and your second pair was promised for 2/18/2013. Both pair were ready on 2/15/2013. We called to notify you on 2/15, 2/16-2/19. You did not present for glasses pick up until 2/19/2013. You were wearing a pair of glasses when you came in for an exam and when you came to pick up your new glasses. Last week when you came into our office you demonstrated inappropriate behavior with our staff by using expletives language and yelling. We do not appreciate that type of behavior in our office. Your glasses were ready as promised. We treat our patients with the up most respect but your inappropriate behavior will render us unable to continue serving you. Thank you.

Certifications & Memberships

TAOA - The American Optometric Association ContactLensSociety - The Contact Lens Society of America ABOPT - American Board of Optometry

Quick Facts

The Vision Store

160 Camino Del Pueblo BernalilloNM 87004
(505) 771-3937

Hours:
Mon - Fri: 8:30 AM - 6:30 PM,
Sat: 10:00 AM - 5:00 PM,
Sun: Closed
Services Offered:
General Optometry, Cornea & Contact Lenses, Diabetes, Glaucoma, LASIK, Ocular Disease, optician, Pediatrics, Sports Vision
Payment:
American Express, Care Credit, Cash, Check, Discover, Mastercard, Visa
Insurance:
Aetna, Avesis, Blue Cross Blue Shield, Cigna Health Care, Davis Vision, Evercare, EyeMed, FEP Blue Cross Blue Shield, First Choice, Group Health PPO Options plans, Humana, HumanaVision, March Vision, Medicare, Medicaid, Most Insurance Accepted, Optum Health, Spectara, Superior Vision, Tricare, Tri-West, United Health Care, VSP, Zenith Administrators
Languages:
English, English, Spanish
Are You a Local Business?
Get Started Using Demandforce!