My name is Leo Koch, I've been going to Dr. Stuart since 2003, The service I recieve, is excellent. thank you everyone at the office.
Employees are kind, knowledgeable, and treat you like you matter. Notify patients about appointments and pricing. Enjoy appointments and show concern for your comfort
Very caring team - I was given all the time and information I needed to make my treatment decisions. I appreciate all the time and attention that was afforded to me. The follow-up call the next day just to check up was extremely thoughtful.
My total bill was $4,000.00. This included: Detailed Gum & teeth cleaning, 4 extractions, 1 Root Canal, 2 fillings & a partial (also known as a "flipper") $1,000.00 down-payment, which I am still paying to Care Credit, & $3,000.00 financed thru Dr. Stuart. ($300.00 per month for approx. 1 yr.) No complaints on the Dentist or assistants. They make you feel very comfortable, but I drink a ton of water & had to use the bathroom a lot, which was out of the office, down the hall! 7 months later a piece of the "flipper" broke & was a little painful until it wears into the gums. Dr. Stuart said he would "cut me a deal" since it was almost Christmas & only charge me 1/2 price to replace the "flipper"! I still had 5 more months of $375.00 to pay-off, plus the Care Credit for 1 1/2 more yrs. Now, the 1/2 price replacement "deal" was shocking to me! Evidently Dr. Stuart's work is NOT guaranteed. I left the office that day never to return. I walk around with a broken "flipper" clicking & moving around in my mouth now. Better than being toothless for sure! After I finish paying this bill off I'm going to search for a better dentist to fix this damage done to me. :(
Dr. Stuart is a very dedicated dentist and makes certain the patient is comfortable and not hurting as he works on your teeth. He is a perfectionist. His staff is very friendly and helpful.
I was very pleased with the girl that cleaned my teeth, and Dr Steward. But --I asked before I made the appointment how much a cleaning, XRays and exam --and was told $ 150, I OKed that because we are 82 years old and on a tight budget. Dr Steward found 2 small cavities and he told the girl in the room with us " we will give Lois a break and do 2 for 1". I was happy and thanked him
When I checked out the girl at the front desk gave me my bill $ 198. I questioned it- said I had been quoted $150. I was also given an ESTIMATE of $ 198 apiece for the 2 cavities. I told her the Dr. said he would do 2 fo 1 and she said he couldnt, because it was 2 different teeth. My X Rays were just 4 of my back teeth. I was told a full mouth XRay would be $ 50 more.????? She also said the next time I came in for a cleaning it would be cheaper because it wouldnt take as long. I DIDNT KNOW THEY CHARGED BY THE MINUTE.
I said the cavities would have to wait. I didnt make the next appointment for the cavities.
I am very pleased with Dr. Steward, but the billing department at the front desk seems not to be in communication with the Dr. and wants to make more $s. Money wise-- I am not a happy camper, but the dental service was GREAT.