Personalble, professional, and knowledgeable. Also a very friendly happy office staff.
I have been seeing Dr. Liu for years. Now my children are getting eye exams with Dr. Nguyen and she is very good with children. I recommend her.
The doctor was very explanatory in explaining my situation to me. The lady in the eyeglass area was very helpful in helping me decide on what frame to get for my shape face, size and coloring. Everyone was very patient with me including the girl at the desk when I completely forgot that I had an FSA card to use for my co-payment and gave her cash and then went back to her to explain that I had had a brain freeze and forgotten to give it to her. She was very patient and gave me back my money and charged my card. Overall a very enjoyable experience and would recommend this office to anyone I know who needs an eye exam.
It took over 3 weeks to get my son's new lenses despite the 7-10 day estimate. It seemed way too long just for a lenses.
Overall, the doctors and staff are very helpful. The staff in the glasses area spent time with me helping me find a pair of frames that was close to my insurance coverage, as well as discussing pros and cons of different lens options.
One area of improvement is on timing. Even though I arrived a half hour early to spend time choosing frames before my appointment, I still waited 20 minutes past my appt time to be called in.
It was great! If you gotta get an eyeball blended and sliced, this is the way to go! Very efficient. So nice to see clearly again.