SHEPHARDS HI-TECH AUTOMOTIVE

I took my car to this shop, as it was close to home and I liked the work they performed in the past. I was having trouble with my transmission, and was told I should have the engine flushed. Unknowingly, I agreed to have it done on a 1999 Chevy Prism because I thought the shop was honest and truthful. The next car, my car stopped working, there was a hole in my transmission. I called the shop and spoke with the Manager and I offered to have the issue fixed for $1500 after I already paid $500 the previous day. I recently noticed the name of the shop has changed, probably because of all the poor customer service and rip-offs. I would not offer this shop to anyone I know, and will never do business there again.

After leaving my car at your shop on two consecutive occasions, my car seat and interior smelled foul. As a result I must now spend money to clean the interior and deodorize the interior. I suggest always putting plastic over seats, paper mats on floor, wiping gear shift and steering wheel with clorox wipes during maintenance and before returning to customer. Just saying!

I have never been disappointed with any of their work.

Thus far all is well with the starter switch and the dash seems to be put back properly. I was wowed by the price of repair and not told beforehand what the installation would cost. I do appreciate being taken care of the same day while I waited. Indeed, I called at the last minute.

Staff at Shephards Hi-Tech Automotive are very knowledgeble and pleasant when interacting with the public.