Been going to Nail Eagle sine it opened! Always a great experience! Just wanted to say I LOVE the most recent e-mail suggesting a bonding moment with your girls during spring break , nice s!! Thanks for being such a pleasant nail spa!!
I have been going to this salon for many years. I switched because of an infection I developed from another salon. I was impressed then by the cleanliness and professionalism at Nail Eagle and I still am. The owners (Henry and Nancy) are pleasant and friendly to everyone, the staff is excellent. I have never had a bad experience there. Seems they go out of their way to make clients comfortable - coffee, water, not wanting you to wait, etc. I recommend them to all my friends. (I am wondering about the negative reviews I have seen posted ... bet its someone who was let go from the salon! Can't be a customer!)
I used to love Nail Eagle and would go there every 10 days or so for a mani/pedi. Over the last 9 months their service has gone drastically towards the gutter. The last time I went - and it will be the last time - they did not even have a disposable pumice to use to remove calluses from my feet they told me they did not carry them anymore. The water was cold and the person working on me seemed not to understand a word I spoke hence force missing my queues on what I wanted done to my toes and feet.
Whoever wrote the August '12 review is so wrong! I have been going to Nail Eagle for 15+ years. It is the only nail salon I go to because they are fanatical in their cleanliness! Even before the state began cracking down on nail salons, this spa was going way beyond the necessary regulations. It is libelous to say there are undocumented workers employed here; rather, the workers have come to this country for a tiny slice of the American dream. And they're providing a wonderful service. This is the best nail salon in East Cobb!
Pedicures and manicures are very good and technicians are meticulous and very artistic. However, owners can be partial to certain clients (seem phoney and are selective in their greeting and treatment of customers) and lately have given appointments to walk-ins over clients that have appointments. This has happened several times in a short period of time and no explanation for the mix up has ever been provided nor any compensation--total lack of respect.
Not only dot hey have undocumented workers, they also have unqualified workers working for them. They do nt sterilize theiir bowls father every use. They only clean after 3 uses. Porridge standard and Nancy the owner as no respect or er employees. She talks own to them and order them around. He prefers white people t her salon. She gets fat people and talk about customers behind their back.