Felt like I was among friends.
Extensive post exam, and everyone at Landsaw is so efficient and pleasant
Landsaw Eyecare always does an exceptional job. The staff is friendly and extremely knowledgable and Dr. Landsaw goes out of his way to work with you on all of your eyecare needs. I consider everyone in the office my friends as well as my Eyecare providers.
I like Dr.Landsaw and the staff that's why I drive an hour for my eye appointments. My last visit had a few problems. I like the contacts I wore the last year but I was asked to try a few different ones which I didn't care for. My glasses were old but I couldn't afford another pair of silhouettes glasses. I had bought them from Landsaw around 2006-2007 but my information wasn't in the new computer system. I ordered new frames but was never informed about "progressive lenses". I've never had, asked, or desired to have progressive so I had a problem right away with the new glasses. I was able to get that changed but I was told I could not be credited for the progressive charge. ? I wasn't asked about progressive lenses so why were they ordered? My prior lenses were not progressive. I disliked the way progressive lenses work. I expect the progressive charges to be credited. I was told I would have a rebate on my contact lenses but when I ordered them I was told there are no rebates on the monthly contacts, only the dailys. I still have not received my years worth of contacts. I had to make more trips up the road this year for my eye appointments to be finalized. With the hours I work, it hasn't been easy to complete my yearly exam.
Dr. Landsaw did not inform me that I had cataracts, nor did he explain that the problems I was having was not from my Lasik, but from the cataracts. As a result, I wasted money and a day going up to Miami for an exam at The Laser Center. I also don't think the doctor really looked at my personal information, and didn't help me with the burning in my right eye.
Thorough eye exam and pleasant employees.