97.5% of patients would refer friends and family to us.
Even tho I was 20 min late my hygenist still took me for my apointment. She was very kind and understanding.
I filled out a survey when there and put it in the box on Dr Simes' office counter. Val say me do it.
Am I gonna be getting these survey requests every time I visit or someone calls, etc?
If so, don't expect an answer every time.
FYI - a friend related a horror story regarding Dr Sime's work. Crowns falling out and root canals needing to be redone. So far I am fine with everything...
Dr. Simes is a wonderful dentist. Great communicator, warm personality, and the best at what he does. I just had my wisdom teeth taken out yesterday, and I was scared to have the procedure done. He explained everything to me, and answered all my questions. I left his office very pleased...as always. :)
Thank goodness that the Racine Dental Clinic is staffed with a caring and highly professional people. When I have a dental emergency Dr Simes and his staff deal with the problem so well that over the years I sometimes take for granted the ability to eat without concerns.
There is a positive "vibe" in the office that relaxes you. The staff talks you and paces you through the procedures. I appreciate that.
Maggie is personable and informative. She explains what she is doing and why.
I saw Michelle for my cleaning and as always she is fantastic! She explains everything that is done and I always feel special when the appointment is over. She deserves a raise!